Firestone Complete Auto Care on Siegen Lane in Baton Rouge is a one-stop shop for vehicle needs, from standard maintenance and tires to repairs. The staff is friendly, knowledgeable, and respectful, providing quality service without being pushy or trying to upsell. They communicate well and keep customers informed about their vehicle's progress. The team is reliable and gets vehicles back on the road quickly, as demonstrated when they repaired a tire in less than an hour. The manager is willing to stay late to accommodate customers. Customers report a great experience with this exceptional service, noting the staff's great attitude throughout the process. Many would recommend this location for its reliable and affordable auto care.
Mr Marshall is my guy. Very professional, and the team is full of really nice people. Great location to come to.
January 2025
Great service every time we bring the car in. The service Mgr. Shon is always professional and fair. Great respect for her! Mr. Marshal keeps me updated with the latest developments and treats me with kindness all the time. I recommend without hesitation. Thanks again.
November 2024
Great experience at this location! The staff were respectful and didn't try to upsell service(s) & were not pushy when I declined certain recommendations after the inspection.
