“My husband went to Lowes this morning to purchase bleach for our pressure washing business and had a great experience. Crystalline, one of the Sales Associates, went out of her way to assist him and get him checked out quickly. She was pleasant, helpful, and courteous.”
“I’m usually a Lowes girl but needed to come to Home Depot today! I had the best experience. Geno cut my lumber & Jo helped at check out. The employees were kind, helpful and knowledgeable. Jo even entertained my 2 yr old while I checked out. Definitely recommend this location!”
“When it comes to customer service, the guys are Home Outlet are awesome. Had the store manager Geoffrey and David Grear help me with kitchen cabinets and interior doors. They took the time to build out exactly what I wanted and the even worked with me on the pricing. Home Outlets price match guarantee to the real deal. Geoffrey is a damn good store manager, even if his name is spelled funny. And David is very down to earth and patient with me. As i would make changes to the design he never got impatient. It was a comfortable atmosphere. Ill be back for sure.”
“I frequently shop here. I manage properties and remodels. So this store is a very important part of my work week.. Today I had an issue and Veronica CUSTOMER SERVICE and Mike APPLIANCES were very helpful and solved my issue. They did it with a smile. I can't tell how much I appreciated the help but most of the smile.
That's why I always shop here.”
“The young lady I met at the door was passive aggressive and a bit of a smart Alex. I had a couple thousand dollars to spend and was the only person from the office available to go shop ... I had limited time and am unfamiliar shopping for appliances, plumbing, lighting etc.
My question to her was simple ... is there anyone available who could help me with all the shopping I needed to do. She began to ummm ahhh I don't think so ...it might take several people ... excuse after excuse.. so I frustrated ..said it's OK and walked off ...as I walked off she muttered under her breath ... I walked back and said excuse me .... she said OH I JUST SAID HOW PRETTY YOU WERE.
???????
I of course took that as being a SARCASTICALLY PASSIVE AGRESSIVE employee. Oh and she she God Bless you. ??!?!?!!
Benita Bill and the manager of the store TURNES IT AROUNS IN A HUGE HUGE WAY especially Benita! She is a very valuable employee.
Thanks to all who made it better.
And I will definitely be back!”
“Went in to buy a washing machine, which I did then I came home only to find one for half that price online and used of course. So I called Lowe’s Dept appliance section gave them my name and phone number. They were able to look up my order and cancel it just like thatI cannot believe it. No other problems no passwords no having to be swapped around to this person in that person they handled it right there first call unbelievable so touché to Lowe’s that was awesome.”
“Steven is so helpful and friendly. He went above and beyond to help me find the best solution to my problem!! Brooklyn was friendly and fast to help me checkout!”
“Met with Tamara today and it was a most pleasant experience! She was very helpful and so knowledgeable about the flooring I needed! Great job, I am so happy with our choice!! Happy New Year!”