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“Unbelievable service and generosity! These guys clued me into getting my phone fixed through my insurance and saved me a ton of money! 10/10 would recommend these folks!”
“The charging port on my Pixel has been giving me fits. I tried cleaning it myself with no luck. Decided to try Bert's because of the great reviews and now I'm here to leave my own. Super quick, super friendly. Don't procrastinate like me, just go to Bert's!”
“Erick is the manager at this store and he was a God sent for me and my mother. She was having problems with her phone and stressed about all of the ads that prevented her from using the phone. He helped her understand the features on her phone and cleaned the 20+ junk ads on the phone. Thank you Erick!!”
“Their customer service is amazing. I got my iPhone XR screen fixed. They told me it would take 15 minutes, it was ready in 10. The environment was great as well. I’ll definitely be coming back.”
“Wide range of phones on all major cell phone companies. I was in and out in a flash. Definitely see MO he's got the hook up. I actually felt as if they wanted to provide good service. I felt the service product and quality was worth it.”
“Just take your phone or related devices to Wise Communications... ..don't even bother to look elsewhere. I worked in digital technology, proprietary hardware and software, from 1984 until I recently retired. To be able to find this type of exemplary service, competence, prompt completion and return.. ... and doing so while exceeding all expectations is rare and hard to find anywhere. To be able to find this in Baton Rouge? ...well, don't hold your breath.I rarely feel compelled to go write a review for any purchase or service experiences but Wise Communications is one of these rare places that truly delivers your money's worth and more.. This small store on S. Sherwood Forrest, not more than a couple of blocks from the I-12 exit is a vital asset to our community and I will reference and recommend them at every possible opportunity. A+++++ ..and clearly one of Baton Rouge's "best of the best".”
“Despite not speaking English, they serve you very well with kindness and that at all times you can understand what they offer you or what you are looking for of interest!”
“Melody is probably one of the best account specialists I have had the pleasure of working with after over a decade of doing business with Verizon. She helped me convert a personal account to a complex corporate account and handled everything flawlessly. The process took around a full day in store and a few days of back and forth after, however we saved a lot of time and money in the end and we now have everything we want! Thanks so much Mel!!! Your kindness and expertise are SO appreciated”
“Cayla was absolutely marvelous. I was not able to get all of the products I needed however she ordered to have them shipped to the store so I can pick them up. She went over and above what I would expect. Her knowledge of the product line is impressive her adroit ability to navigate me through the purchasing of a new iPhone , iPad and signing up for Internet services should be commended.”
“I have never been to any place to get a phone or tablet fixed outside of the big box stores. Let me tell that if you're looking for a place that is more than fair and will go to whatever lengths necessary, then look no further. I brought my IPad here to have a crack screen replaced and was blown away by the customer service and quality. A+ stand up people and business!”
“Come visit the store, they have pretty good deals, they also help you out transfer your information from one phone to the other which other stores don't do.”
“This store is awesome! The store was clean and the team members were all so willing to help! The best part of it all was that they had team members who were able to speak Spanish. They also gave me an AMAZING deal on a new phone, and managed to lower my phone bill. Awesome experience. Good job Gardere team!”
“Drexal and Ace were extremely helpful and pleasant to deal with. If you are looking for a great deal by representatives that make the process easy and clearly explain everything go see them at the T-Mobile on O’Neal Lane.”
“My experience with wireless systems old Hammond was awesome. The customer service from Natalie was very professional and very helpful. She made sure that I was satisfied before she even charged me. I recommend this business for all your wireless needs, ask for Natalie she’s the best!”
“Very nice and helpful staff. I was barely in there 20 minutes and had a line upgraded and running. I wish I could remember the employee that waited on me, he was so friendly and very fast”
“I recently had the pleasure of working with Shayne at AT&T, and I wanted to share my positive experience. From the moment I contacted him, Shayne was incredibly helpful and professional. I was having trouble with my internet service, my phone plan, and he patiently listened to my concerns.
Shayne's knowledge of AT&T's products and services was impressive. He clearly explained my options and helped me choose the best solution for my needs. He didn't rush me, and he made sure I understood everything before moving forward. What really stood out was his willingness to go the extra mile. He stayed on the with me longer than expected to ensure everything was working correctly, He proactively followed up with me to make sure I was satisfied, He anticipated a potential problem and offered a preventative solution.
Thanks to Shayne, my issue was resolved quickly and efficiently. He turned what could have been a frustrating experience into a positive one. His excellent customer service skills, combined with his product knowledge, make him a valuable asset to the AT&T team. I highly recommend Shayne to anyone looking for assistance with their AT&T services.”
“Ana was a big help with getting me a new phone. She had me set up within 10 minutes and the process couldn’t haven’t been easier. I always prefer this store but the customer service is unmatched. THANK YOU ANA!”
“I can't say enough Great things about SPI on Plank! The entire team is customer service friendly. Tory is the best with figuring out a problem and resolving it quickly. The owner is also very knowledgeable and helpful. They've come to my cellular rescue numerous times.”
“Our AT&T representatives was extremely helpful. We will only be allowing him to help with any of our wireless needs in the future. I would rate a 10/5 if I could! Superb customer service!”
“Picked up a pair of phone's for the wife and myself. The service personal was very helpful with the upgrade we wanted at a good price. I've been with MetroPCS for over 10 years, and I am truly comfortable with my service.”
“The young man Demetrius was very patient understanding explained the new plan to us (Britton) and that we can save some money. Which we were promised a few months ago. Service was great ? ?”
“(Translated by Google) Very good attention from Maydelis the cricket representative(Original)Muy buena atención de parte de Maydelis la representante de cricket”
“Very Fast repair w/ quality i went here for my daughters iPhone 6 it was ready in about 20 mins and i just knew it would be days so we were both amazed at the time and the overall quality .. the phone looks brand new”
“Found the exact iPhone I wanted on the exact iOS version I wanted . Had some issues with the newly purchased phone and brought it in the next day. They fixed it in an hour for free”
“Everyone was above and beyond, and had absolutely no trouble finding any of what I needed. Everything was in its place, and nothing was out of view/reach. 10/10 service and customer/employee respect. Would visit again just for the conversations.”
10AM - 7PM
2240 O'Neal Ln, Baton Rouge
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“After having horrible customer service over the phone, I went to the store on O'Neal. The representative, a young man named Serente provided excellent customer service. He was the only one working but was able to help myself and another customer. He solved my problem and now I'm at home and happy!”
“I love this location because it is right by my tanning salon and rouses. Amelia is always the one who takes care of me duri6my many mishaps. She's super sweet, knowledgeable and fast. Even though there's another location closer to me, I still go to this one.”
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“Great store! The young ladies at the front were very helpful and got me taken care of when other local stores couldn't. I'm in sales and charge port and battery died mid day yesterday. I can't work without my phone! They had me running within an hour, 3 other stores said they had to order parts 3 days out. I'll be back for sure! Very friendly!”