Once Upon A Child is a resale store that specializes in new and gently used children's items, including clothing, toys, books, equipment, and furniture. The store buys items from customers, allowing them to earn cash for their outgrown belongings. With a constantly changing inventory, shoppers are encouraged to visit frequently to find the latest brand name products at discounted prices.
Customers praise the store's wide selection, especially the impressive shoe wall and cute, half-price outfits. The staff is described as polite, friendly, and helpful, taking the time to explain the store's rewards program. One shopper was impressed by how quickly the sell-back process went, netting them $51 for their items.
While the store can get quite busy, especially during special events, the team is said to work efficiently despite potential staffing shortages. Some customers noted instances of long lines and disorganization, but these were often attributed to the store's popularity and crowds. Overall, shoppers express their intent to return, drawn by the store's great prices and selection.