O'Reilly Auto Parts store #633 in Baton Rouge, Louisiana, located at 8065 Tom Drive, is a helpful and reliable auto parts store. The store carries a wide range of parts, tools, and accessories, and offers useful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location also resurface brake rotors and drums and provides custom-mixed paint. Customers appreciate the knowledgeable staff, with several employees showing expertise beyond basic tasks and offering helpful advice. The store is known for friendly service, and some staff members are highly recommended for their professionalism and kindness. The store also features a free Loaner Tool program, which is useful for DIY projects. However, customers note that waiting times can be long, similar to other auto parts stores or places like the DMV, especially if assistance is needed in the back or during busy hours. Some customers suggest adding seats to improve the waiting experience. Overall, the store is praised for its availability of parts, fast service, and helpful staff, with specific employees earning positive remarks for their courtesy and professionalism. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a convenient choice for auto needs in the area.
Young Black lady went above and beyond to assist me, even called another parts store, where a family member was an associate to help me, check for warranty’s, and price points, it wasn’t about competition it was about customer service. She’s amazing and hope she goes far with the company.
July 2025
Good customer service and they always seem to have whatbi need autozone never has what I'm looking for
June 2025
This O'Reilly's is usually my go to by proximity to my house and because they are pretty consistent with having what I need. Also, the sales staff is usually professional and helpful unless if they are overwhelmed, by calls and customers, but then bounce back as soon as possible
