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7:30AM - 4:30PM
235 Marilyn Dr, Baton Rouge
Post Offices
“There’s no extra bells and whistles at this post office, but what I admire is how the people felt like community during my visit. The staff & customers were problem solving together.”
“Y'know, I have issues with my stuff getting delivered occasionally, but I don't sweat it too much because I know the folks who work these jobs have a chaotic workload each day. And every time I go in to the office to pick up or drop off a package, the ladies there are so sweet. I know there are a lot of bad reviews but I try to put things in perspective. USPS has been a fustercluck since Dejoy took over. The folks who work there are doing the best they can with what they have available.”
8:30AM - 4:30PM
7980 Plank Rd, Baton Rouge
Post Offices
8:30AM - 4:30PM
10936 Old Hammond Hwy, Baton Rouge
Post Offices
“On a Friday afternoon near 3pm I had about 20 padded envelops to send. The staff were super helpful and very friendly as they made short work of getting them shipped. Great visit!”
7:30AM - 4:30PM
4535 Bennington Ave, Baton Rouge
Post Offices
“Sharonda and Monique gave me excellent service in spite of an understaffed and funded department during the holiday rush. They were kind, informative, and patient with my lack of experience in the process. They truly set the standard for civil service.”
“I am very satisfied with the Customer Service this Post Office provide. It is a wonderful PO to conduct business. Although not the local PO assigned, business is great. Never lost a package that have been shipped. Never damaged a package that have been shipped. Workers are very cooperative and professional. The business relationship is good. A Post Office location I trust first.”
“God Bless the man with the grey beard at the front counter. He actually helped me and showed he cared instead of telling me it was too late to correct my problem.”
“Passport Renewal – What You Really Need to Know
My husband and I are preparing to hit the road again, and this time, we needed to renew our passports. Over the past few weeks, we heard all kinds of things. Some said you could walk into a Baton Rouge location and walk out with your passport the same day. Even ChatGPT pointed us toward a walk-in service. Let me tell you now, that’s not the case.
After making several calls with no clear answers, I decided to get in the car and visit a location in person. Here’s what we learned:
✅ You can get everything done in one place: pick up the application, take your photo, and have the full packet mailed to the passport processing office.
? But no matter where you go, your renewal still has to be mailed in. You will not walk out with your passport that day.
We had the pleasure of being helped by Ms. Jackie, who was kind, professional, and incredibly helpful. I had all our documents ready, but she let us know we needed new passport photos. No smiling is allowed in passport photos, by the way! She made the process smooth and sent us off with a tracking number so we could follow our application’s progress.
We left feeling like happy campers. Thanks to Ms. Jackie, what could’ve been a stressful process turned into a surprisingly pleasant one. Excellent customer service makes all the difference, and she definitely delivered.”
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“While waiting in line, I witnessed incredible problem solving and kindness displayed by an employee, Desiree. :] Worth taking the time to leave a positive review.”