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“My sister and I are on a T-Mobile family plan. We both upgraded to new iPhones. Aaron was our primary contact. He is excellent. Not only is he very knowledgeable technically, he is also very courteous and helpful. He walked us through everything. Great job, Aaron!”
“Absolutely stellar service! I had the pleasure of being assisted by Lanesha Warren, the manager at the Poydras Verizon store in New Orleans, and I must say, the experience was nothing short of exceptional. From the moment I walked in, Lanesha exuded professionalism and warmth, making me feel welcomed and valued as a customer.
Lanesha's expertise and knowledge were evident as she effortlessly guided me through the various products and services available, patiently answering all my questions and addressing any concerns I had. Her attention to detail and willingness to go above and beyond to ensure I found the perfect solution for my needs truly set her apart.
Moreover, Lanesha's friendly demeanor and genuine interest in helping me made the entire shopping experience enjoyable and stress-free. It's evident that she takes great pride in her work and genuinely cares about her customers' satisfaction.
Overall, I cannot recommend Lanesha Warren and the Poydras Verizon store highly enough. If you're in need of top-notch service and expert assistance, look no further than Lanesha. Five stars all the way!”
“"I recently visited the Boost store, and I must say, it was an exceptional experience. The staff was incredibly professional, attentive, and knowledgeable, making my shopping experience smooth and enjoyable. The store was well-organized, with a wide selection of products that catered to my needs perfectly. I appreciate the outstanding customer service and the expert guidance I received in choosing the right items. I highly recommend the Boost store to anyone seeking top-notch service and quality products. I'll definitely be returning for my future needs. Thank you, Boost, for an outstanding shopping experience!"”
“Switch to T-Mobile from Verizon for a cheaper plan and for the promotional offers. We had a few hiccups with a miscommunication from an employer on what was offered but the manager at the Marrero store Jonathan assured us it would be handled and it was. He kept in touch with me throughout the process of correcting the error. Great staff and great service. No problems with the network and no dropped calls or dead spots.”
“This location was absolutely immaculate. Jalen, the Store Manager really blew me out the water with his professionalism. He assisted the rep who was helping me, from start to finish. And was there to answer every one of my questions. 5 star!!!!”
“Pick up an online order from this store. Pick up was easy however in order for them to set up your phone and download from cloud and all that they charged $35 or so. I guess it is not their policy but corporate policy I don’t know.
But the staff help set up our phones very quick and efficient.”
“He is very friendly. I thought that when I saw a student coming in, he wouldn't like it, but he helped me a lot. Even though I couldn't find what I wanted, his attitude made me very satisfied.”
“I went in to buy a phone and the representative Sully was so nice. He sold me a phone and gave me a discount. He was one of the most positive employee I have ever seen. He did not treat me like a customer and he treated me like a friend.”
“Cesar was very hopeful,friendly and professional he treats his customers in a way like that makes you wanna come back and I have on 3 different occasions Thank you for Mr Cesar he's the real deal..”
“Hi I’m from taxes and I went into boost location St.Bernard store to pay my bill and this young lady by the name meka was very very nice ? excellent customer service she Evan told me about different promotions you all had to offer she Evan told me about the cox internet you guys have if u can find more employees like meka that will be great meka greeted me and walked up to me asking what can she help me with I felt very very welcome soon as I hit the door”
“Tyler was very helpful with transferring my contacts and photos over to my new phone. I come from across river just because of the excellent service I get at this store.”
“Associates here are always very helpful and knowledgeable. I absolutely would recommend this particular location and Boost Mobile in general to anyone shopping for a new phone plan.”
“Ozzy did an awesome job getting my parents set up on new phones.Handle us extra carefully with patience and knowledge, answers all our questions and made us comfortable.Made phone calls to get new phone transfer accounts,went above and beyond.”
“Mr Aj was wonderful he reactivated my daughter phone free of charge when boost by Ali son wanted to charge me 25.00 he took time out free of charge on a Friday he is awesome well mannered please give him some business he is”
“One of the best Stores that I've been too. Specially the little guy that works there he's soo good, respectful, and intelligent. I wish that the rest of the boost mobile stores would provide at least the same service that this store provides.”
“Czar was an absolute life saver when I needed a new phone and a new plan that same day. His customer service was outstanding. He was very friendly, patient, and thorough. He made sure I had everything I could possibly need. I came in stressed and overwhelmed, and I left with a new phone and a new plan all set up. Thank you Czar!”
“Ms. Benita is the most helpful and down to earth customer service rep I've ever had the pleasure to interact with. Knowledgeable and really helped me understand what I was buying and what I was saving. Give that sista a RAISE!”
“Had to go and get a new phone. Not a very technical person, a very nice young lady took and transferred my info to my new phone and downloaded and backed up my information to the cloud to free up memory. Very nice and courteous younger lady,very well versed in the phones,their operation, and the sales and promotions. Very pleased with everything”
“I must say that out of all the Boost Mobile dealers in mid city this one takes the cake for "Best Costumer Service!!" you are greeted before you even finish walking in the store by like five different reps! The guys are very knowledgeable about their products and are willing to go the extra mile to make sure every costumer leaves happy and come back! I really suggest that if you're in the area check them out they have great deals and are always ready to help you! Most importantly the place is clean and they always have the music playing so while you wait, you're jamming! :-)”
“This was my first time at this establishment. Mr. Burrell, along with the two other young men, were very professional. I was quickly assisted and left feeling satisfied. I'd recommend this particular store (It's next to Bonzai) to anyone that is a current Boost Mobile customer or interested in switching cell phone providers. There were a few bugs along the way with billing, but they will all be worked out.”
“Great customer service! I stopped in this location because I heard great things about Ahmad. While I chose to stop there on my way home form work at 4:45PM, that was my decision and I expected to wait. I waited about 10-15 minutes because there were a few customers there before me but my experience was well worth it. I left at 5:35PM with a new phone. The longest part was transferring my info over to the new phone. Ahmad provided great customer service and the other team members were doing a wonderful job as well. Great location. Would recommend to anyone.”
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“I just called sparkling to get internet today. An appointment was set up for next week. After hanging up with the guy he called me right back and said that there was a cancelation and they could out today between 3 and 4pm. The guy that came out introduced him self and got right to work. There was a problem with the lines in our rv but the technician had a work around for us. He completed the job, cleaned up after him self and my service is working great.”