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“This is for the young lady who assisted Nathaniel with phone just before closing time. Thank you for taking the time to listen to what he was unable to comprehend due to several strokes he experienced due to Covid-19. I wasn't able to help him because I live in Alabama and was speaking with him over the phone. After many attempts to help him, I finally got him to go inside the store and ask someone for help. I am so grateful that he found a very caring, polite, kind, patience, professional store representative. It is nice to know that there are still good caring people in the world today. Thank you again young lady. May God continue blessing you and your family. Well done.”
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“Tried to call T-Mobile on the phone and got three different people in two different countries and left more aggravated. When I came to the store within five minutes, the girl had my problem resolved.”