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“i hade kaelee for a service representative, although we had multiple hardships , she still got everything done with me even after a hour after closing she never gave up and made everything work out for me ! 100/10 if u ever need to go here ask for kaelee”
“John Bilyeu at the Russell store was very helpful. My husband's phone completely quit charging and this is his work phone and it was the 4th of July and we didn't expect such great service on a holiday when most businesses are closed. John made us feel at ease with trading our old phone in,infact we traded both phones in after he explained the benefits and savings to us. He made the transaction smooth and easily explained to us. The overall experience was truly professional and trustworthy . I look forward to doing business again with John. We enjoy our new S26Plus phones and are satisfied with the billing amount. He even gave me a website to enroll my billing through my company I work for to get a discount.
Thanks John you are absolutely what customer services is all about.
Sincerely, yours
Ronda Anthony”
“Chris was a great example of positive customer service. I don't know enough words to brag about this young man and the great qualities he possess. It was a pleasure meeting him today”
“I am very pleased with my SpeedNet Broadband service. The combination of an easy setup process, excellent customer support from Rick, and satisfactory internet speeds has left me feeling confident in my choice of provider.
I had the opportunity to call technical support for some questions I had during the setup process. I spoke with Rick, who was not only very professional but also extremely kind and patient. His assistance made me feel valued as a customer, and he helped resolve my queries efficiently.
After completing the setup, I conducted a speed test to evaluate my internet performance. I was pleased to find that my download speed was 86 Mbps, while my upload speed measured at 7 Mbps. These speeds are more than adequate for my needs, allowing for smooth streaming and browsing experiences.
Thank you, SpeedNet!”
8AM - 12PM 1 - 5PM
4647 Roy Rd Ext, Shreveport
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“Great evening! I just wanted to say Icuria Is a very excellent worker! Very friendly and very knowledgeable! I appreciate her dearly! Thank ya’ll! Have a wonderful safe Blessed Day!”
“Excellent service friendly atmosphere very helpful selecting my four lines of service credit review was very quick I was approved for 1,000 in-store credit credit approval took 30 seconds”
“Just walked out of the Xfinity store and I must give Mrs. Sebrena her flowers. Mrs. Sebrena provided outstanding customer service. She was kind, patient, and made sure I understood everything before moving forward. Customer service like hers is rare and truly made a difference. Thank you, Mrs. Sebrena, for your kindness and professionalism.”
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“We walked in 5:38 pm almost 20 mins time to closing the employees were very accommodating very professional!! Brandon Kya & Brittney I LOVEDD the entire experience about this purchase .”