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“The employees are professional and patient. I have been a royal pain in the neck over my renovation and trying to pick the perfect shades sometimes means multiple trips to Helm a week. Most recently, they have been helping me find the perfect not too yellow, not too blue, bold but not ostentatious, emerald green and not once have the employees rolled their eyes or made me feel unwelcome to try yet another shade. (And after I finally listened to the pros, I have found the perfect shade called Rainforest Foliage) They are knowledgeable and helpful and I cannot recommend them enough for high quality paint and service with a smile!”
“As a painter I always enjoy getting supplies here. I’ve always been met by really helpful people when I call or come in with weird questions. The manager is very thorough and likes to look up materials information to make sure you get the right product for the job. Very smart and kind, he has talked me through multiple weird projects when I wasn’t sure of products to use. The store is always neat and organized too. Parking is onstreet, they carry a general selection of rollers, brushes and texture/ filler/ plaster items as well as their paint lines. My last visit I got custom tinted enamel for an aluminum paint project and it came out great . Thanks yall!!”
“I am the Director of Facilities for a company that's been without maintenance staff for a while. I walked into this Sherwin Williams trying to match the property's custom colors. The manager was working and she went above and beyond to help me.
The following Monday, the GM and a sales rep showed up at my job to reassure me that they would help in any way possible. Adjusting to a new property is a taxing goal and, sometimes just knowing you have help, can push you to keep on keeping on for another day.
5 stars. Hands down.”
“I used to get my paint from Lowes, until I got a second batch of what should've been the same color, but was wildly different from the first color. The person behind the counter said there was nothing that he could do, because the computer had dictated the pigment mix.Now I buy my paint exclusively from Farrell-Calhoun, where these guys (especially the Manager Darrell) know what they are doing and produce consistent results every time.”
“Buy your paint here! One of those AMAZING stores with EXCEPTIONAL customer service. I needed to match a paint color/texture to blend on a ceiling that attaches the living room, dining room & kitchen--in avoidance of having to repaint all. I bought paint at a chain store, & it was NOT a match! Before repainting every room, I went to PPG. The only sample I had was dried on a paint tray. Sean cut a corner off the paint tray & was able to then chip off a sample that matched the paint PERFECTLY--saving an incredible amount of time and money.”
“These people are paint professionals (I am not). I bought a custom color that turned out to be too yellow for the ceiling I was going to paint and James took that custom color and mixed it again to get to what I really needed. No complaints, no push back, just great customer service! Thanks, James, and the Sherwin Williams staff on Magazine St,”
“I've been here several times. Staff are always helpful and knowledgeable. They don't try to up sell me high cost paint. They always offer to carry my paint out ?”
“Received GREAT fast professional knowledgeable service from SW Gretna Store Asst. Manager Taylor. Looking forward to checking-out your new SW store near me. THANKS for your service, GOOD JOB! Randy”
“Brought in a powerlifting combo rack to be stripped and coated on Friday. It was ready Tuesday. They unloaded it from my truck while I filed paperwork. When I arrived for pickup, the rack was wrapped on a pallet ready to load in the truck. The black satin finish was fantastic. I will certainly recommend them to anyone as I will be a follow up customer should need arise.
-DL”
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“After going to multiple paint stores, I felt intimidated about getting exterior paint for my house which has a custom color that I inherited. I came here and Brandon really talked to me and explained to me the finishes and matched the color perfectly. Please come here and see him I know I will be back!”