Metro by T-Mobile at 1200 Business 190 provides prepaid plans and phones from brands like Apple, Samsung, and OnePlus. Multiple reviews highlight excellent personal customer service from the friendly and knowledgeable staff. Customers describe the service as great, professional, and superior. Staff members are noted for being really trying to help out everyone, helpful, and able to answer all questions regarding plans. They assist with setting up services like autopay within minutes and guide customers through phone upgrades or purchases. The team is also commended for their time and effort in difficult situations, such as attempting to help fix a phone and assisting a customer in getting up and running again. The experience is repeatedly called wonderful, with customers stating they will return for future purchases and highly recommend doing business with this store and its current employees.
This store provides awesome customer service. The customer service agents went above and beyond to help me. I have been with metro PCS for 13 years, and thanks to agents like these.. I will continue to be a customer.
September 2023
Courtney did an actual good job helping me with my phones and hotspot. Great service too.
September 2023
Theirs a little lady their maybe in her 40's, Im not sure of her name, but she's really trying to help out everyone, also the little guy (younger) was helpful as well, I got service around June so this was almost 3 months ago.
