Northshore Toyota Sales is highly praised for providing friendly and honest service. Customers appreciate the welcoming atmosphere where they feel at home and are treated well. Several reviews mention that the staff, including salespeople like Joshua Pines, Michael Mossier, Casey, and Eric, are helpful, honest, and not pushy. They take the time to listen to customer needs, offer test drives, and provide clear information about vehicle history. The dealership is known for making the car-buying and leasing process easy and stress-free, often exceeding customer expectations. Notably, customers value the personalized attention, such as a salesperson remembering their preferences and calling to offer special deals. Many customers have had positive experiences, including purchasing multiple vehicles, and feel confident in recommending Northshore Toyota to others. The dealership is also recognized for offering great deals, especially on newer models like the 2026 Corolla Cross. Overall, Northshore Toyota Sales is seen as a trustworthy, friendly, and professional place to buy or lease a vehicle, with staff dedicated to making sure customers leave satisfied.