“I came in looking for assistance by way of obtaining some knowledge in hopes of fixing my equipment. Well, I was given great info, equipment fixed, and supreme customer service thanks to everyone in that department, especially Conrad! Thank you!!!”
“On Sept 3rd I ordered a Portable air conditioner that was on clearance sale from Home Depot online. I received the package on Sept.8, unfortunately what I received wasn't an air conditioner but a lawnmower! At first I got on the customer service chat service which allowed me to take it to my nearby Home Depot store. I took the mower to the store and met Susan in Customer service. She couldn't believe that I was delivered a lawnmower instead of an a/c. She did some calling and found out the switch had occurred with FedEx. She got us the refund and reordered our a/c which I received in only 2 days. For this screw up FedEx will only get a 1 star rating, for Home Depot, I will still give them 5 stars for their Customer Service handling of the situation in a courteous and prompt way. And in case anyone is wondering why I just didn't keep the lawnmower, I'm not a dishonest person!”
“Had problems with ants, we stopped by instead of PestStop ( super rude on the phone). Greeted by owner, super helpful and knowledgeable!!! In 24 hrs we have dead ants!!! A God send! ??Service: Ant extermination”