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“Dwain was an amazing help with printing out my documents and mailing off a box for our granddaughter. The store is clean and well organized and Dwain and his colleague were in sync, handling customers as quickly as they came into the store. I will be back to mail gifts for the holidays and other special occasions.”
“I've been going to Going Postal for years. I have my mail and package sent here. I've used their services for sending package as well as car title transfer and plates. It is very convenient, but the real difference is the people here. Friendly, informative, and always helpful, it's a great contrast to the post office! Lol”
“This is the best UPS store I've been too. I will drive 30 minutes just to make my returns here. Mr. Terrence and his team are all wonderful people. Highly recommend using their other services, too. Printing, etc. We also used to have a corporate mailbox here until we moved our office. Thank you, Mr. Terrance and Team for the hard work you do to make this store a success!”
“I stopped by to find out about shipping items, if they could pack them, and to see if they had any postcards. My good friend Miss Eva was born in New Orleans nearly 80 years ago, and she now lives in California, so I wanted to make sure I sent her a card. They may have the best selection of postcards in New Orleans! And lots of fabulous items, like the mushroom lamp, and the Freddie Mercury and Harriet Tubman Saint candles.
I use a Walker with a seat, because I have arthritis in my hips and spine and have to sit every few minutes. They have the saloon style Swinging Doors which are now my favorite, and one small step to get inside. And the aisles are wide enough to be able to navigate with a walker. There were many places in the French Quarter that I could get inside but then couldn't move around once I was in. This was not one of them.
They did an outstanding job packing my two boxes. There were several breakables and nothing was broken! Such careful packing! Also they checked all their shipping options to see what was the cheapest for me. And they have free maps of the French Quarter, which would have been handier if I had discovered them before my last day there 😂
But the real joy was watching them interact with the locals, who they all knew by name, including their dogs! They have two sizes of dog treats, and every dog got one for free while I was there. One woman had a stroller with three chihuahuas, and the clerk made sure that the oldest toothless one got his treat! The other two were being a bit greedy. And such kindness to the young woman who needed some lyrics sheets printed!
I had the pleasure of interacting with all three people working there on my three visits, and they were the epitome of kindness and patience with me. I am not the easiest customer, because I have brain damage, and I don't always understand what people are saying. And there were forms to fill out for the shipping, which are always a challenge for me. They made sure I understood the cost, and had me take photos of the printed labels for the tracking.
I came to New Orleans for the music, the art, and the food, but time and again it was the wonderful people that took my breath away.
This was my first trip to the city, and I'm going to do my best to go back as soon as I can afford it. If I do make it, I will be sure to go back to the French Quarter Postal Emporium.”
“Kiomara and Tasure couldn’t have been more friendly and helpful. They printed Amazon return sticker using QR code. And with a big smile. This inside convention centre. This wasn’t listen on Amazon as a UPS drop off but it worked. Thank you!”
“Great experience every time I visit this UPS Store. The staff is always friendly, efficient, and very helpful. They make shipping and returns quick and easy. Highly recommend this location!”
“Great place for shipping, very friendly and helpful. They even offered to take a package that wasn't UPS. I will consistently use this place for all my shipping needs as they are more convenient than the post office.”
“Huge thanks to Neal at The UPS Store! I needed to ship a high-value auction item and was worried about it making the trip safely. Neal custom-packed it like an absolute pro, securing every angle with plenty of padding. It arrived at its destination without a single mark on it. Fast, professional, and genuinely great service. I’ll definitely be coming back to Neal for anything valuable.”
“BLUFF: this has to be the most professional customer service I’ve received from a UPS facility ever!
To: Mr. Nate Douglas,
Thank you for calling me on your weekend to ensure peace of mind that my item will be re-attempted for delivery following the next open commercial business day for the receiver. It’s great to see Gentlemen like yourself, taking time on a Saturday to call and inform your customers that rectification is taking place. Thank you again and I look forward to shipping more items through this location!!!”
“Employee 388032 Adam gave the most AMAZING Customer service that I have EVER received😃 I listen to him take such good care to an older gentleman in front of me. He was so patient and informative. Adam greeted me with a smile and was so professional. He give me different options with my shipping. This gentlemen is such a gem to your company. I hope you all know how lucky you are to have him.😆”
Open 24 hours
1801 St Charles Ave, New Orleans
Mailbox Centers
“We need to print our tickets for the essence festival. I was worried that we wouldn't be able to find a place then we found FedEx. The staff was helpful and we were able to print our tickets for less than two dollars for the three day event.”
“Destiny thank you so much for helping me today to make sure my package would safely get to the right difficult address! I really appreciate the time you spent looking everything up, and you were so patient! 😁🙏🏻”
“Every time I enter this location, I am always greeted with a warm smile and welcome. Then they ask me what they can help me with and not only do they help me with the services I need, they make sure everything looks even better than I could've ever imagined. There is no other place I'd go to in New Orleans nor recommend for any printing needs other than this store.”
“4 stars because one of the ladies wasn't so welcoming. I didn't know how to use the cutting tool and was left to figure it out. The lighter young lady was very professional and explained the services I needed whilst the other one barely knew what equipment was working after I already paid for the service. I specifically went to this location after receiving a recommendation plus reading the bad reviews on the other location. Gave it 4 stars all because of the one young lady who went above and beyond to help me out. The store is tidy, organized and has tools to get any job done”
“A little hard to find. On the Mezzanine level of the hotel. Take the elevator up or 2 escalators. It's not a scam like some people are saying. Some things have a service fee; Some don't. The gentleman working there was friendly and explained the process well.”
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“I highly recommend PAK MAIL. This is the second time I’ve used them as I live out of state and they pack and deliver beautifully. They are so easy to work with. I highly recommend as this is who I will only use when need something packed and shipped.”