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December 2023
I'm not a regular customer BUT I've never had a bad experience with U-Haul & I've been using them exclusively since the 70's in New Orleans, Gretna & Metairie, Louisiana.
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October 2023
Worst experience so far with U-Haul. I reserved a utility trailer and once we hooked the trailer up to do the tow inspection turns out that the trailers lights didn't work. I had to cancel because they don't know how to properly check their equipment for rentals.
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July 2022
Just rude and disrespectful folks. Just go somewhere else. Don't even attempt to assist you. Just walk off and then act like they are doing you a favor after you put in a reservation. Just no customer service here