Repeatedly said it was delayed, and then that it was undeliverable as there was no one to sign for it. Ring doorbell and me literally sitting out front when the email came through both confirm they never showed up. My pets ashes were sent back to his vet in Baton Rouge and customer service was not helpful.
January 2024
Requested 3 times that the driver call before delivery, as we have been home every time they "attempted" a delivery. They never called.
November 2023
After Ida, my package was "lost" here. It was a generator. Said it was delivered but it wasn't. Know how I know? Because I didn't have even a little bit of A/C for two weeks. The company sent another generator and guess what happened again?