PetSmart is recognized as the world's largest pet supply and services retailer, offering a wide selection of over 10,000 products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the helpful staff, particularly in the fish department, where employees provide valuable information about fish care and compatibility. The store features clean and friendly environments, showcasing many animals available for adoption and a diverse range of products. While many customers enjoy the variety and seasonal items, some express concerns about pricing, particularly related to the Banfield clinic services. Overall, PetSmart stands out for its helpful service, extensive product offerings, and commitment to pet care needs.