AutoZone in Kenner is a leading retailer of auto parts, accessories, and maintenance items. Reviews highlight a generally positive experience with efficient, professional, and courteous service. Many customers praise the quality and speed, noting employees who are blessed problem solvers, patient, and attentive. Specific examples include staff promptly diagnosing a dead battery, installing a new one, and checking the vehicle's electrical system. Other employees are commended for going above and beyond, taking time to understand specific part needs, and calling other stores to locate items. However, experiences can vary. One customer reported an unhelpful interaction where an employee did not assist with identifying a part. Another noted a long wait time for a tire replacement, taking nearly two hours despite being the first customer. Overall, the store is described by many as the go-to zone for efficiency and quality automobile service, with a team often willing to provide great assistance even during late hours.
Nicole is the BEST!! Very professional. Extremely knowledgeable. I highly recommend this autozone location.
September 2024
Hey, I just went to get that new tire I bought from you 3 months ago replaced. Can you believe it took almost 2 hours? And I was the first customer of the day!
August 2024
Bad battery under warranty. Staff extremely helpful