The Best Western Plus New Orleans Airport Hotel offers a clean and comfortable stay, with recently remodeled lobby, halls, and rooms that smell fresh. Guests appreciate the cozy rooms, friendly staff, and good breakfast options, which include eggs, sausage, waffles, sweet rolls, and fresh fruit. The hotel’s location is very convenient, being just five minutes from the airport and close to I-10, making it easy to access the city or head to nearby destinations. The neighborhood is pleasant, with a few nice restaurants nearby, though some guests noted difficulty finding dining options in the area. Guests mention that the hotel is quiet most of the time, with only the occasional train passing by. The rooms have comfortable beds, and the rooms are generally very clean, contributing to a positive experience. Some guests would appreciate free water bottles and better blackout curtains to block morning light. While the hotel is affordable and modest, some reviews highlight issues such as the mattress being hard and the misleading website claim of an airport shuttle, which was not available, leading to extra costs for Ubers. Customer service experiences varied. The night staff was described as polite, helpful, and friendly, with staff going out of their way to assist, such as providing apples for a guest feeling unwell. However, some guests experienced rude and unprofessional behavior from the day staff, especially during check-out, which impacted their overall impression. Despite these concerns, the hotel remains a good choice for travelers seeking a clean, cozy, and conveniently located hotel near New Orleans Airport.
Right by the airport, i mean like five minutes away. kind of older but definitely worth the stay. We stay here every time we fly to Michigan. Only issue is finding restaurants in the area...
October 2024
Clean room, friendly and helpful staff, good continental breakfast, and great location. Only downside was the mattress was hard, and the curtains were about an inch too short so the morning light came in as soon as the sun came up.
August 2024
Does not have airport shuttle even though advertised as having one.
Property Amenities: Elevator/lift, Free breakfast, Fitness facilities, Safe-deposit box at front desk, Fireplace in lobby, Laundry facilities, Grocery/convenience store, 24-hour business center, Computer station, Cruise terminal shuttle (surcharge), ATM/banking, Gift shops or newsstand, Luggage storage, Dry cleaning/laundry service
