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January 2020 by Cheerie Brooks
I have never had a problem with Mrs. Charlotte, she has accommodated me and others on late gown orders for Mardi Gras balls. Everything I have order, has came through. I still deal with Mrs. Charlotte, till this day 8 years later. Mrs. Charlotte, did my wedding and wedding party..
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January 2020 by Maria Lucas
I gave a 1 star because it's the only way I can leave a review...PLEASE DO NOT DO ANY BUSINESS WITH CHARLOTTE!!!!! She is very unprofessional, lie about everything pertaining to your order.... I was in a wedding the bride as well as bridesmaids ordered from her...The bride Dress was too big because Charlotte never did the alterations after the last fitting, bridesmaids dresses wasn't the right color, and a few of the bridesmaids ordered very expensive girdles from a website she recommended when it was time for the bridesmaids to receive they girdles that they paid well over $80 for Charlotte had purchased them Stein Mart and left the tag on them and they were only $25...She did not refund them the rest of they money nor did she answer her phone.....I know her business is no longer in Kenner by the old Academy...PLEASE FIND ANOTHER PLACE FOR YOUR WEDDING/DRESS NEEDS!!!!!
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August 2019 by Avis Lawrence
If I could rate less than 1 star, I would. Charlotte is very unprofessional and is an unscrupulous business owner. I ordered a dress back in March was told it would take eight weeks to arrive, dress never arrived. After 12 weeks I began contacting Charlotte inquiring about the dress asking for an invoice and contact information so that I could contact the manufacturer directly. She refused and still Refuses to provide the information. Further, I told her if the dress was not in by July 31 I wanted a refund. She stated that was fair. Now she saying she will not give me a refund for my dress. She has contacted me every week since July 31 saying that the dress would be mailed from Turkey on Wednesday, next week the dress will be mailed from turkey on Friday, today the dress will be mailed from Turkey on the 21st. I have asked her over and over for a refund she refuses. Run away from this shop I wish I had followed the negative reviews before contacting her. At this point I’m so fed up with her I don’t even want the dress. She has taken my money and provided stress anxiety, disappointment. I will likely have to obtain an attorney. Don’t even go into this lil hole in the wall run down shop.
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July 2018 by Cuffie McManis
Super pleased with the customer service I received for my daughter's prom dress x 2. Ms. Charlotte went out of her way to make sure that we got exactly what were looking for. She is extremely knowledgeable and has an eye for beauty.
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July 2018 by courtney mitchell
Charlotte Johnson Bridal Boutique is a great place to look for wedding dresses,prom dresses or a dress for any occasion. She is very experienced at helping you pick out the perfect dress. I've always had a great experience with her.
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July 2018 by Karen Woods
Charlotte Johnson Bridal is awesome!! She has been remarkable in helping my girls find dresses for Proms and Homecomings. Prices, sizes, no problem. Alterations can be done on site.
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July 2018 by Hali hopkins
I was visiting NOLA right after my engagement and happened to pass this place. Very glad i did!! She helped me find the perfect dress for my vintage theme wedding. I didnt think it would be so easy to find what i was looking for but she made my life a breeze. We ordered just from a picture and when it arrived it was more than what i ever dreamed of!! Thank you so much for all your help!!!
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March 2018 by Customer Service
I would definitely not recommend Charlotte to anyone. I am a bridesmaid for a wedding that is taking place in March. Our original dress arrived back in January and when they did, they were not the correct color because Charlotte but the order in wrong. When she tried to replace the orders (remind you, its January and the wedding is in March) with the correct color, the dress was no longer being made. So now, not only do we have dresses in the wrong color, the bride now has to scramble to find a different dress. If she wanted a different dress I am sure it would have been chosen the first time. Charlotte didn't offer any compensation, we don't even know if the replacement dress was lesser than the original dress. No information was given. Aside from that, I live in Florida so my dress had to be shipped to me. Charlotte wanted me to pay her an additional fee just to ship my dress which I do not feel was warranted. That should have been included in the original cost. So the replacement dress arrived back and it was now time for my dress to be shipped. I received my dress a whole 2 weeks later after they arrived. I called Charlotte multiple times and left messages and she never returned my call but she would tell the bride that she would call me as soon as she finished doing whatever it was she was doing (I am still waiting on that call). Long story short, she is unprofessional. Stay away, you are better off using a more legit, well known company.
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September 2017 by Nicole Schneider
Mrs. Charlotte is a renowned business woman in our community. I hold her in the highest regard. If myself, family, and friends need a formal dress for a special occasion she is always attentive of our needs and quick to accommodate. We are always complimented on our appearance in a Charlotte Ensemble! Let's face it people, it boosts your confidence and makes you have a great day. Many thanks for over twenty years of service and years to come! Always, Mrs. Nicole Muller Schneider
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September 2017 by Sherri Monteforte
Mrs. Charlotte, I can't Thank You enough for all that you did to make Abbie's night so special!! From finding the perfect fit for her, measurements and detailed alterations... you are truly amazing! Thank you for your patience with her and personal care. You will come highly recommend by me! Sincerely, Sherri Monteforte
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September 2017 by Jocelyn Mitchell
I have been a customer of Charlotte Johnson's Bridal for over 20 yrs. And I have recommended many brides,mother of the bride and groom,bridesmaids every experience has been wonderful. Charlotte is professional and knows the bridal business. I or no one I have recommended has been disappointed. Our dresses were always on time. I speak from personal experience my daughter was married six yrs.ago. Her gown,mother of the bride and groom dresses were perfect and needed no alterations. As an Licensed and Ordained Minister I highly recommend Charlotte Johnson's Bridal.
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September 2017 by Darielle Sanders
THE BEST IVE EVER RAN INTO!!! I WAS SO STRESSED ABOUT EVERYTHING AND SHE MADE MY WEDDING PLANNING A BREEZE! Not only did she provide my BEAUTIFUL dresses, but she offered her help with everything else! Very sweet and professional... dresses were beautiful and she did everything to make sure my day was extra special! Would highly recommend!!