I have banked at the Williams location for many years. I've always experienced excellent customer service. It is a smaller bank location, which is a positive to me. I actually have a name, not just my account number.
March 2019
If you call for a mortgage payoff good thru a future date- the Kenner office wont give it to you. If you ask to be transferred to a specific person, they say they are not able to transfer. Fidelity is either totally out of date with technology or super lazy.