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“Matt was very helpful and knowledgeable. My floor purchasing experience was great. My order arrived exactly when Matt said it would! Thank you I will definitely be back for the rest of my flooring needs”
“Have bought 2 sets of stairs from the Stairway Shop. Best price, super fast shipping, and a great product. Based on my experiences I highly recommend and will be purchasing from them again in the future.”
“UPDATE.
INITIAL PROBLEM:
If I could give zero stars, I would. Do not order online and have it delivered to a store, especially the HD in Elmwood; you’ll be waiting forever. My purchase, almost $300, was to be delivered between Monday - Wednesday. I called 4 times. The item is at the store, but no one in receiving is bothered to check in the deliveries. Surely if it were their purchase, they would be more willing to do their job. And whoever is manning the phones at HD is extremely unhelpful.
UPDATE
HD CUSTOMER CARE TEAM SOLUTION?
I’m changing my review to 5 stars! After posting my initial review, receiving a reply from HD, and filling out the grievance form they attached, HD made it right. THANK YOU! I reordered my item after canceling the first one, but lost my $15 promo. HD reinstated the promo code and I’ll receive my saw by Friday. I’m very grateful for the intervention!”
“Dreka, who works in paint really made a stressful experience less hectic.
She was very patient and understanding as we navigated through our paint selection. I truly felt heard. We just bought a house and we will definitely be back as we work on more painting projects just for Dreka”
“I needed a specific metric nut and tried going to 4 other stores for it, but no one had it except for here. Outside of having a specific part I needed, it was a nice store with helpful employees.”
“Customer service is the best of all Lowes!! Everyone always have a smile on their face and willing to help. I visit other Lowes in the area but by far Waveland Lowes is the best with caring for their customers needs”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Ms. Alaska is the sweetest lady ever. She’s so friendly and helpful and it’s easy to talk to her. I go to her every time I’m at Home Depot and she takes good care of me. Awesome lady!!”