Extra Space Storage on 2201 W Napoleon Ave in Kenner, LA offers a large selection of storage units. The facility features drive-up access, climate controlled units, and non-climate controlled units. It provides exceptional security with electronic gate access, multiple entrance and exit gates, and a manager living on site. The location is clean, well-maintained, and has convenient freeway access. Amenities include elevator access, golf carts, a kiosk, WiFi, parking spaces, and it is ADA compliant. Deliveries are accepted and there are commercial tenants. The staff is helpful, professional, courteous, knowledgeable, and understanding. The manager is polite, thorough, informative, kind, and gentle, taking pride in her work and truly caring about the customer experience. The facility itself is spotless and very well taken care of, with landscaping and overall upkeep that adds to a sense of security and professionalism. It is described as a hidden gem. While a customer noted that rates keep rising, they also confirmed the place is clean and that they had a great experience. The location receives high recommendations for its cleanliness and commitment to exceptional customer service.
Facility is very clean, and amy and Leah are very helpful. Thank you
September 2025
AMY is the best! She was very helpful with info and materials and resources. She's prompt and a very good communicator. EXTREMELY HELPFUL! LOVE HER!! FIVE STAR EMPLOYEE!!!
September 2025
Amy was the best...❤️.. and let's not forget Leah...