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January 2024 by Shonda Wiley
Calling in to my home store(Williams Blvd.-Kenner is DISGUSTING and a waste of time. They’re so unhelpful and lack customer service. I literally have to get every issue resolved by calling the 1-800 number and waiting for a district manager to reach out. These last seven months with this company has been the biggest regret of my life-if I hadn’t already invested so much money into my item I would literally have it delivered back to their front door. Never again! I would not suggest this company to my worst enemy. I will cash in my life’s savings before I ever make this decision again.(Doesn’t even deserve A STAR!)
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January 2024 by Brooke Benoit
I am extremely pleased with my experience with rentacenter! I filled out and submitted the application to get approved for leasing, and I was PreApproved within maybe 2 minutes tops… I was extremely surprised because I have been trying for the last probably 2 years and I have been denied more times than I could ever remember or even count most likely… but I gave it a shot even though I really didn’t think I would get approved at all for anything even, and it surprised me so bad I was speechless for a minute when I saw that they had PreApproved me for up to $1,600 or $40/weekly
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December 2023 by Troy Dorsey
I never heard of putting a warrant out for your arrest for missing 1 or 2 payments and also the workers don’t know how to talk to the customers and don’t know how to have understanding, work with you or really care
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December 2023 by Peter Smith
Excellent y’all than Arron’s hands down
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November 2023 by Stacy Hebert
So rude and sarcastic if I had time I would have went somewhere else
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September 2023 by Ashley Mcneese
They’ve tried to open my door and come in when my children were here and I was at work. I have documentation of hospital records and everything else I need in court of law to back up why I defended myself or my children if any one from this establishment try’s to enter my residence again-
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May 2023 by Kyla Morris
It was quick & easy. No hassle!
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April 2023 by Brittany Jackson
I don’t know where to start. Saturday afternoon, my mom and I went to the Kenner location and got a dinette set. The lady told us we can pick how often we pay and we can change it at any time. Paid the down payment and we’re set for delivery today (4/17) between 5:30p and 6:00pm. We had to CALL to get delivery status and was told they were on their way. So while on the phone, Donnisha said, “while I have you on the phone, let me get your card information to set up auto pay.” We were not told we had to set up for auto pay to get delivery. She said, “Well the things aren’t coming off of the truck until you sign that form? Delivery drivers still not here and it’s after 7:11pm I am definitely letting corporate know about this experience and don’t want a thing to do with this company.
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December 2022 by ellen singleton
Donterian is the best he dosent stalk you , and hes always willing and helping in any way possible best Salesman i agree.
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December 2022 by Nicole Johnson
It was very simple and easy to navigate through my selections
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November 2022 by Alisa Triche
This store has great service from the people in the store to the delivery men who were so kind and thoughtful.
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May 2022 by Jessica Cerniglia
Great and friendly delivery and salesman.
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January 2022 by Cat Smiles
I should have walked away when the manager had an attitude with me the day I went for a sofa and they advised they already sold the one I picked out, but I have had rent a center for years and paid off three items with them. Seriously now thinking about giving back this fourth. Not even late on payment and got a call at 10am on a Saturday and I am working. Not no but never again!!!
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August 2021 by Anthony Lopez
Very unprofessional and unintelligent towards 10-99 workers which they have no clue what that is . Been using them for a while but if you are an independent contractor they basically degrade you like you have no source of income . Don’t go here use Aaron’s! Donterian is the best customer service there if you do go to rent a center . Don’t deal with Roberto . I make 800+ a week and payed items off with them and they make a big deal cause I was an independent contractor . I spoke with there corporate and they are gonna handle it just don’t go there !
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March 2021 by Rich Rolling
Very unprofessional and unintelligent towards 10-99 workers which they have no clue what that is . Been using them for a while but if you are an independent contractor they basically degrade you like you have no source of income . Don’t go here use Aaron’s! Donterian is the best customer service there if you do go to rent a center . Don’t deal with Roberto . I make 800+ a week and payed items off with them and they make a big deal cause I was an independent contractor . I spoke with there corporate and they are gonna handle it just don’t go there !
