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“What I don't like about this Sam’s location is the lack of traffic control for getting gas. They need to make the lanes on the side nearest the store exit only - do not enter signs on the pumps. Or at least make it a one way.The Store is very nice. Validates the Sam’s card, clean, friendly and helpful when requesting help.”
“Re: Multiple visits to the optical department in Kenner. The male senior employee in that department seems to need training in customer service skills. The female tech, who is his subordinate, is much better in making the customer (me) feel valued. While she was caring and accommodating, the interactions and dialog with him made me I like I should leave and take my business elsewhere. Kudos to her. Rotten tomatoes for him!”
“I had a problem with my Sams's credit card where they sent my payments to my credit card back to me in the form of a check made out to Sams Club. What the Airline Customer Service couldn't do in 35 minutes, this location's customer service was able to do in 5 minutes with friendly service. They respected me and my time. Great job.”
Wholesale Stores
Wholesale Stores
Wholesale Stores
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“First, I got gas. This Sam's is not as busy as some for gas but the parking lot around the gas is abysmal so there's a definite trade-off. Then I went inside. I was going in for two, COUNT THEM TWO THINGS, but left with more. I definitely got good deals. The store was clean and stocked well. I like the scan and go. All-in-all, it was a pleasant (albeit expensive) experience.”