“Great customer service and care. They kept in contact with me to let me know how long repairs would be, helped with the annoying insurance company and their issues, and cleaned my car and made sure it was sparkling when I picked it up. I would absolutely go here again if I need any repairs. 10/10!! ⭐”
“Best experience I have ever had at a body shop!!! The staff was extremely helpful, professional, and friendly. They kept me informed of the status of my vehicle throughout the entire process. The final cost of the repair was very fair, and did not change from their original Estimate. They worked directly with my insurance company so all I had to pay was a small deductible, and insurance covered the rest. HIGHLY RECOMMEND!!!”
“Mr. Roy and Mrs. Tara were incredibly kind, transparent, and generous throughout the entire process. From the moment I dropped off my car, they kept me updated and made sure I understood every step; no surprises, just honest communication and genuine care.
The work itself was flawless and fast. My car looks brand new! You can’t even tell it was ever in a collision! They went above and beyond to make the whole experience stress-free, and I couldn’t be more grateful for their professionalism and warmth.
If you ever need collision repair, Lakeway Collision is the place to go. Thank you again, Mr. Roy and Mrs. Tara, for restoring both my car and my peace of mind!”
“The car was fixed and cleaner than I can remember it being. That's not why I'm writing the review. Every once in a blue moon I get to do business with a relative or close friend and walk away wishing the world of business worked that way. Well that's how they made me feel, and that's why I am doing a review. Lexie, Ryan, and Corey are the 3 people I clearly remember dealing with. I never had to wait, even when customers were being assisted in front of me. Someone would pop out of some corner to make sure I was taken care of. Different days, several different stops..... same outcome every time. Their communication of what to expect, when to expect it to be completed, what was expected of me was all very cleary communicated. Then my rental company made an error(partially my fault as well) which caused a minor inconvenience to me, Daves collision employee's... multiple... including the owner started to try and take accountability for someone elses mistake. That is a business that cares about people's experiences in my opinion.”
“Both times our car had to come here, they were super quick and got to it right away. One time we had to get something out of our car after they closed, and a friendly gentleman stayed late just to accommodate us. They keep an open line of communication so we were never left in the dark about anything. Highly recommend”
“I have to take a second and recognize Safelite, in particular Brandon, for an exceptionally well done job. He was courteous, professional and patient. Thank you all for upholding such a high standard of professionalism and customer service. 10/10”
“Awesome quality work reasonably priced I’ll take that back awesome price had painting done and multiple problems fixed in an amazing time frame. Friendly and willing to go the extra mile if needed. Would recommend Best Decision to anyone…hands down.”