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January 2024 by Marie T.
I went into this store to buy some Birkenstocks. I made the mistake of looking at the shoes myself instead of realizing that I needed an employee to go to that section of the store. Two of the girls working there were very rude and sassy to me and didn't kindly explain to me that customers weren't allowed where I was at. The Birkenstocks were in an open enough area so I thought I could look at them. These two girls treated me like a nuisance and I was very embarrassed. I will not be returning back to this store.
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October 2023 by Katie Anderson
Great customer service. The employees are both helpful and knowledgeable.
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October 2023 by Brian Mann
Such a a cool store! Great customer service and super knowledgeable staff. Matt was awesome.
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October 2023 by Jeanette M
Just back to from hiking over 500 miles on the Camino Frances in Spain - from St. Jean Pied de Port, France over the Pyrenees to Santiago de Compostela, Spain. It was an amazing journey!! Thanks for all the gear advice getting me ready - from the backpack, trail shoes, clothes, hiking poles, etc. While it’s an option to purchase at other stores, the gear advice you provide is invaluable and is the reason I shop at Backpacker. Thanks again!!
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October 2023 by Kenzie Dennis
Visited for the first time today. Got everything I need (and more). Great selection and even better service. Thanks for all the help, Julia!
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October 2023 by Mona Kendrick
Gabby & Matt were absolutely the most helpful, knowledgeable and personable sales staff and I can’t wait to come back to shop again this weekend with my husband!
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August 2023 by Armund Adventures
Lillie did a great job! She was very attentive and helpful and met every need! Awesome employee!
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August 2023 by Laurie Burt
Bradley was very knowledgeable, helpful and patient. Great experience.
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July 2023 by Tracie Lemoine
Thank you Gunnar….,,very professional and offered to call other backpackers to find what we wanted. Never disappoint. Much Thanks
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June 2023 by Lindsey Bellard
Daniela was an amazing help to find tennis shoes! She has a great smile and was eager to help my husband!! Very friendly and cares about her job! 5star employee!
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May 2023 by Christion Jones
Each person is knowledgeable in their own field but overall a great team!
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March 2023 by Michelle Stelly
Savannah and Emilio are both fantastic! Expert advice and exceptional service.
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March 2023 by Linus Wilson
Very poorly managed. The selection is poor and the staff are not knowledgeable or helpful. I end up going there and having to go elsewhere for basic backpacking gear such as REI, Amazon, Patagonia, or Academy. Stop staffing the place with children of privilege who don’t care about backpacking. Stock it with things that are useful for backpacking (like backpacks).
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March 2023 by Genie Bertrand
Cool place! Service on point. And patient. I like patient people
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February 2023 by ibrahim saleh
Great Shop for on running shoesChad is great and helpful guy