The Backpacker has been outfitting Louisiana with the best gear, apparel, and personalized customer service for over 45 years. The store has a very nice selection of popular outdoor brands and had everything customers were looking for. Employees are very helpful, very kind, patient, friendly, and knowledgeable. They work with customers to find the right gear, from clothes and shoes to backpacks and luggage, making a typically stressful purchase much easier. Their expert gear advice is considered invaluable. Staff are welcoming and work to accommodate special requests. While one experience noted a cashier who seemed annoyed, the highly recommended service from other associates made customers feel happy and well-prepared for their adventures, from summer hikes to international trips. The store helps everyone from seasoned adventurers to those just getting started make the most of their journey.
Went in with my mind set on a buying a particular pair of shoes, but Josh took the time to educate me on what I actually need and would best benefit from. He certainly went the extra mile when he didn’t have to. World class customer service
March 2026
wonderful service and great young men! def a stop for ur next trip!
February 2026
The guys where really helpful and polite I was there getting my wife new work shoes and the pair they suggested for me to buy for her where perfect she loves them