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“I really want to give the place two stars but I don’t wish to hurt a business because of my personal experience.
I couldn’t find anyone on the floor to ask a simple question.
No people were available for help at all .
I went on a Saturday morning and I was in a rush. Walking around the store for 15 to 20 minutes trying to find someone to ask a question and I couldn’t find anyone so I had to leave and drive 30 minutes back to work.”
“Major step up from hf. More choices from brands I use.
Thank you, Matt, for your help with our purchase as well as knowing and showing us where to find our next two purchases. When we return with our truck.”
“Matthew built my maple island top and built me a dining room table to match. Both turned out excellent! He also installed a cypress beam mantel for my inside and outside fireplaces. His workmanship is excellent and he was a pleasure to work with.”
“Purchased these cobra walkie talkies for about 40 dollars.
Definitely a time saver at work, but my inner child was a little let down when they didn't actually work for 16 miles as stated on the packaging.
It's still one of the coolest purchases.”
“We love this locally owned family store!!! Needed plumbing parts and the owner is extremely knowledgeable and nice... stop in, look around, never know what you might find.”
“The guys are awesome. Super helpful, even showed me the process. I forgot to ask his name but the guy that helped me did great! Once I finish what I'm painting I'll post it here!”
“I called Lowes twice to begin with and the phone rang and rang with no end in sight. I called Home Depot and was quickly connected to Thaddeus in lawn and garden. He was so professional, helpful and kind. He answered all my questions thoroughly without hesitation. He knows his job very well and is an asset to Home Depot.”
“The first 2 young men were so dismissive of my request for help they waved their arms and kept on walking. Naloni saved the day. She came out from the back, saw me struggling and jumped right in. After finding the product I was looking for, I said, I will need a flat cart, and she said she'd get me one. Her follow through was perfect. She deserves a raise and the 2 young men need a customer service class. Thanks”
“I have been here many times and it's usually when I can't find what I want from the other hardware store across the street. Overall I really like the selections here and to me, they have slightly higher end items and it's geared more towards the contractor than the "other" popular chain across the street. Their garden selection could be a little better but for tools, flooring and hardware in general they rock and always have what I'm looking for. Enjoy!”
“I have been here many times and it's usually when I can't find what I want from the other hardware store across the street. Overall I really like the selections here and to me, they have slightly higher end items and it's geared more towards the contractor than the "other" popular chain across the street. Their garden selection could be a little better but for tools, flooring and hardware in general they rock and always have what I'm looking for. Enjoy!”
“Management is top notch here in Lafayette and they aim to please! With that being said you can always make improvements and that is why Lowes continues to improve and deliver... And they do deliver. Use them as you will not be sorry. This store is consistently top-ranked nationally for the Lowes company!”
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“Selection is wide, store is always clean and easy to find team members to assist with locating the correct item. Common go-to place for specialty pieces or during work days”