Hertz Car Rental - Lafayette - 1700 West Pinhook HLE
Car RentalHours:
1700 W Pinhook Rd, Lafayette LA 70508 Hours
About Hertz Car Rental - Lafayette - 1700 West Pinhook HLE
Hertz Car Rental in Lafayette on West Pinhook Road offers a wide selection of vehicles, including luxury cars, SUVs, EVs, vans, and trucks. Customers can easily book online or through the free Hertz app. The location is known for its friendly and helpful staff, with several reviews highlighting excellent customer service. Despite some issues with Hertz's reservation system and customer service at the corporate level, this branch stands out for its accommodating team. Staff members, such as Ryan and Brennan, received praise for their professionalism and willingness to go above and beyond, including personally assisting customers and ensuring they get the vehicle they need. Even during busy times, customers felt cared for and satisfied with their experience. Overall, this Hertz location provides a positive rental experience with a focus on good customer service and a variety of vehicle options.
Most Recent Reviews
August 2025
My experience was great. My vehicle was clean and the process was quick. I really appreciate the customer service as well. It was worth it.See you all soon.
August 2025
Hertz corporate has some issues with their reservation system and customer service. However, this Hertz location has great staff and customer service and will work with you to ensure you get what you need!
February 2025
Brennan Caulfied, amazing customer service! Whoever is the manager at this location, please don’t over look this young man. Promote him to be a branch manager! He’s over looked. Didn’t have a driver he personally drove me to get my car back from the shop. I would recommend hertz to anyone!
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