U-Haul Moving & Storage of Lafayette offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, moving boxes, propane, and online reservations. Customers appreciate the helpful and friendly staff, noting that employees are knowledgeable and make the rental process smooth and stress-free. The manager and team are described as professional and well-organized, with some reviews recommending the location for its excellent service. However, there are concerns about the difficulty of entering and exiting the site and issues with paying for rentals, as some customers experienced hassle and confusion. Despite these challenges, staff members are praised for their courteousness and willingness to assist, with specific mentions of employees who went above and beyond to reassure and help customers. Overall, the location provides comprehensive moving solutions with a focus on customer service, though improvements in site accessibility and working conditions could enhance the experience.
I loved my visit here, my chains had broke and ashton, kel, kaleb, and midori helped me out and they got it changed and all! Recommending this to everyone 10/10
June 2026
Kel - should be a manager! Great customer service and hard worker....! Brayden and Ashton had great personalities and good work ethic also!
July 2025
I had to move my appointment like 6 times through the app. Never had an issue. Truck pickup was easy, as well as drop off. Both only took a couple of minutes. Truck was clean and that AC worked amazingly well! Surprisingly that big 26 footer was pretty easy to drive. 10 of 10
