The Boost Mobile store on Common Street in Lake Charles provides excellent service and knowledgeable support. Customers report that the staff is amazing, patient, kind, courteous, caring, and conversational. They are highlighted for being able to solve problems, help with troubleshooting, set up new phones, and transfer data from old devices. The service is described as empathetic and without hidden agendas, with clear pricing that remains as quoted. The team is commended for their detailed explanations and for making customers feel welcomed, leading to strong recommendations for the location. Overall, the store is noted for its exceptional customer service and reliable assistance with phones and plans.
Billie Jean is so helpful, patient, and friendly! She is so knowledgeable with technology and she always helps me every time I have an issue! I highly recommend her!
December 2025
The workers here are amazing they go over and beyond to help the customers and I so appreciate them they are excellent Billie Jean and Jean especially however ALL THE LADIES ARE AWESOME. I know that any problems I go there with I won't leave with the problem they will definitely help me through it. Thank you ladies .....
October 2024
So helpful and so polite! Amazing customer service and quick to solve problems! Very friendly!
