“FixMyPhone very professionally and expertly diagnosed and completed the cleaning of my iPhone to function back to its original design. Yes! We will return for necessary maintenance repairs. Thank you!”
“Xpress did what BestBuy couldn’t! I ran over my phone Wednesday with my truck. There were zero signs of life except sound. My Phone Repair in Moss Bluff was kind enough to call around for me to find someone who had my screen in stock. Four hours later after running some errands, I was headed home with a perfectly good phone! I couldn’t believe he was able to fix it. And at a fraction of the cost! 12/10, will go there again. Especially if I keep sitting my phone on my tires ?”
“Angel at Boost on Hwy 14 was amazing today she helped me with my needs in setting up all of my phones in a timely manner and accommodating my needs. Definitely recommend!”
“Conner R. at Verizon in Moss Bluff was amazing!!! Exceptional customer service, he helped me with everything I needed, answered literally every single question I had, and even made sure I got every deal that Verizon was offering! He also helped me deal with some veryyy trying issues and got it all taken care of for me! AND while we were waiting for updates and all kinds of time consuming things, we had a great conversation full of so many interesting things, instead of how some people will just walk away and become less attentive. He went above and BEYOND to make sure I was taken care of. To say I HIGHLY recommend, would still be an understatement. Conner, thank you so much, you are awesome! I hope the company takes very good care of him, he is a wonderful asset to their team.”
“Wasim fixed my screen in 30 min for less than half of what other places were quoting me. He sent me home with a perfectly replaced screen and screen protector. Great value, even greater customer service!”
“Was out of service and needed my phone came into the store and was greeted by a young lady lauriel great customer service fixed my phone within minutes no wait at all. Great job ?”
“Billie Jean is the best customer service sales representative! I had a family plan with Verizon and was lied to from the beginning of starting services with them. A total of 6 lines and nothing but LIES. Billie Jean at this Boost Mobile location understood and showed empathy throughout my visit. My family and I will forever be a Boost Mobile customer. I for sure know there is no hidden agendas and the price I was quoted will forever be and not one cent higher or a cent less. Thank you so much Billie Jean!”
“This is a follow up to my previous review. They fixed my issue and all is well. Thank you Phone Zone for making me and my daughter happy. A true example of caring! We will definitely continue to shop here!Thank you guys again!”
“very patient and knowledgeable workers. I went in to get an upgrade with people ahead of me who were having issues and barely spoke english there was only one worker on shift but he was on top of handling there upgrades while still helping me and giving me all the information for my best upgrade he did an amazing job. Yancey was the man who helped me and his service and attitude was amazing would highly recommend again”
“Needed help with my phone the young lady was very knowledgeable and got my ph backbone track. Great job, friendly, precious spirit, as long as she's there I'll go back for my services, and tell other's.”
“Wonderful service My phone was completely smashed and these wonderful people brought it back to life! Good value, friendly, reliable, fast (1working day) service! Highly recommended. Will definitely use again.”
“Shawn and Linda at the cricket store on 171 in Moss, Bluff, Louisiana. Help me set up a iPhone 11 Pro Max with the eSIM card because he was showing it was off-line.. I went to the lake, Charles office and two gentlemen that were just hired could not, and didn’t even try to help me. They said they didn’t know anything about iPhones and I called the Sulfur office and they were rude. But these two ladies had this store in Moss Bluff on 171. Help me so much I believe that they need a raise and that building is hot in dryer and they were still working and doing their job. I really appreciate these ladies.”
10AM - 5:30PM
3005 Gerstner Memorial Dr Suite B, Lake Charles
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10AM - 8PM
3505 Derek Dr, Lake Charles
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“I got to say the man was dealing with the two of us. We are illiterate when it comes to technology. The guy took his time to explain things to us. We even had to call him after we got home. Twice, lol. We are very happy with our decision to make the move over to T-Mobile. Strong signals. True tests will be in the woods or on the lake in the woods. We shall see.”
“I initially went to the store just for a copy of my bill and eventually asked the sales representative Lulu if they had two particular iPads in store and she indicated that they where she told me about them and how great it was to have one so I left out the store with a brand new iPad thanks to my sales representative Lulu”
“Me and the girls decided to have a night out after a long day of watching the kids. So we decided to get a board game and a few drinks. Though, they didn't have the game we were looking for the girl that had tried to help us was attentive and kind. I believe her name was skylar. Great service! Thanks again target.”
“Tyler helped us, even though he said he was new to the store he was able to help my elderly aunt out with a perfect deal saving her so much more money than she was with Verizon, he was very punctual and polite my aunt has been talking about this visit for a few days now and will be referring her friends and everyone else to request him hands down the best experience I’ve ever had with a phone provider!”
9AM - 7:30PM
1622 LA-14, Lake Charles
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“Since we have joined the Sam's Lake Charles Family, we have been beyond impressed. To have such a huge company still give that "hometown" "small business" atmosphere is truly incredible. From the store GM helping us when associates were busy, to getting high quality meat this place is truly a gem in Lake Charles area!”
10AM - 8PM
498 W Prien Lake Rd, Lake Charles
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“Excellent service and returns processExcellent service and returns process. I ordered the wrong part and the replacement was here the next day and I was credited the day after that.”
“Been having trouble with my phone for 2 days. Had gone to another AT&T store in the area and gotten no help(not only no help, but no one even cared to help) Chad fixed my issue with a friendly attitude and no trouble at all! Thank you so much!”
“I had a wonderful experience here. I came in to activate an old device. The young lady that helped me was very knowledgeable of the products in the store. She was able to answer all of my questions and get me a device and plan that was compatible with my budget. I got a new device all I ended up paying was activation and the first bill. I suggest this location. Ask for Davia.”
“I've never had a problem going there i was always handle professionally,any questions i had was answered in a way i could understand,and always fixed any problems that came up with my phone or plan,yes they are short handed but they move as quickly as can be whith out puting you on hold,sometimes they multitask to help other customers while working with you thanks for your service”
“I just want to say, BLAYNE was absolutely FANTASTIC!! He was such and amazing help and made our entire experience today beyond easy! 10/10 would ask for Blayne over and over!!”
“Never busy inside.. Actually no one was there except 2 workers.. I just went in to pay my bill. The girl was very helpful when I couldn't get the machine to take some of my money.”
“I am a frequent shopper at this Wal-Mart. Within the past weeks I have seen a HUGE improvement in EVERY department. It feels good to walk in a clean store, you guys have really stepped it up as a whole team. Whatever it is you all did to change, guys, keep it up! It is noticed. Here's the big one. Your appearance! WOW! You are all polished up. It also makes a big impact on my day when the employee asks me if they can assist me in finding what I need and really mean it. Heck, I was looking for simple Cream Cheese and the associate ask if he could help. That was super awesome. KUDDOS to the cashiers for your Great customer service. You are the last one we see and because of you, I go back. Over all I give Walmart on Nelson a Thumbs up. Keep up the good work guys. TEAM WORK MAKES DREAM WORK!!”
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“Keegan saved me from a terrible mistake I made just the previous week. I had switched carriers and gotten terrible service in the rural area where I work. I should have never left Verizon.”