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“Quick, friendly, and expert care. Diagnosed, and repaired my phone in 3 hours time and had it working and ready for use. Gave expert and fair advice as far as what was best for me and my money. And had fair prices for their service. Thanks for the help. I would def come back if the need arises.”
“Sam helped me a lot with activating my new number, I came to the store looking for anything and she fit me with the best choice. I will be a customer here for sure !!!”
“This place is wonderful. Fixed my phone in less than an hour. Was able to get a new case and screen protector as well. The lady at the desk was super friendly! 10 out of 10 service.”
“Excellent and Best experience knowledgeable and honest. I got my phone fixed in 30 minutes while I was talking to (wasim Nazir ). Quick and affordable prices in lake Charles”
“I've had service with Cricket for about 8yra or so and I'm very satisfied with my service and I continue to be a customer as long as they keep up the great service.”
“Billy was super helpful. Walked me through everything, making really easy to understand. Did everything possible to get me what I wanted for an affordable price. Would highly recommend him and Verizon again.”
“Big shoutout to jackilynn, outstanding customer service can’t thank you enough! The immediate greeting when walking to the door to the casual conversation and professionalism you did a great job!”
“I cracked my screen protector. Went into the Derrick Dr T-Mobile and was helped by Marquel. The process was so easy and Marquel was extremely helpful. I could not have asked for a better experience with this visit.”
10AM - 5:30PM
3005 Gerstner Memorial Dr Suite B, Lake Charles
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“The two women working at this store are helpful, patient, and so so kind!! Every single time in go in there. Love doing business with them at this location!!! 10/10 recommend!”
“The guy and the young lady was awesome. They helped me when the other store and customer service couldn't. I really appreciate them God bless you guys. 🥰”
“This is the wireless accessories kiosk in the Prien Lake Mall. Highly recommended for knowledgeable and conscientious customer service!See Alam. He knows the business and really wants to help his customers.”
“Jade was very attentive. I had some issues with my account at first, so she helped another customer while I was waiting on my issue to be solved. she did a great job helping both of her customers in a great timely manner. Great customer service!”
“Colin & Khalil were very helpful, got me an awesome deal & was very patient with explaining everything & making sure I understood! Will definitely recommend”
“Wonderful service My phone was completely smashed and these wonderful people brought it back to life! Good value, friendly, reliable, fast (1working day) service! Highly recommended. Will definitely use again.”
“Well after traveling back and forth several times, it's was nice that Adil finally took care of us. He save us a lot of money, and took care of all our need to set up our tablet. And update our phone. He was so assertive and efficient is hard to believe he was not the manager.
Thanks '”
“Tyler helped us, even though he said he was new to the store he was able to help my elderly aunt out with a perfect deal saving her so much more money than she was with Verizon, he was very punctual and polite my aunt has been talking about this visit for a few days now and will be referring her friends and everyone else to request him hands down the best experience I’ve ever had with a phone provider!”
“Came into Prien Lake store with an internet issuse. The mobile experts Deasja and Coco were very friendly. Deasja was very understanding and went above and beyond and found the issue. I am leaving the store with my issue sloved. This was great experience of customer satisfaction.”
11AM - 8PM
498 W Prien Lake Rd, Lake Charles
Mobile Phones
“Excellent service and returns processExcellent service and returns process. I ordered the wrong part and the replacement was here the next day and I was credited the day after that.”
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“Lilian helped me a lot with activating my new number, I came to the store looking for anything and she fit me with the best choice. I will be a customer here for sure !!!”