O'Reilly Auto Parts
O'Reilly Auto Parts,
Auto Parts,
Battery StoresHours:
4180 Gerstner Memorial Dr, Lake Charles LA 70607 Hours
About O'Reilly Auto Parts
O'Reilly Auto Parts in Lake Charles is known for its exceptional customer service and knowledgeable staff. Employees like Gina, William, and Ty consistently go above and beyond to help customers. For example, a young man at the store installed new wiper blades for free just before a heavy rain, showing prompt and diligent service. Ty was praised for being courteous, helpful, and very knowledgeable, even assisting a customer with car work for an hour. Gina and William received high praise for their professionalism and quick action—Gina answered the phone promptly and confirmed stock, while William installed a new battery quickly during a short lunch break, ensuring the customer could return to work on time. The atmosphere in the store is friendly and welcoming, with staff always ready to assist and eager to help. Customers also appreciate the store’s willingness to honor warranties and provide top-tier service, making it a trusted place for auto parts and repairs. Overall, this location stands out for its helpful team, quick service, and a positive shopping environment.
Most Recent Reviews
June 2025
Needed new wiper blades young man was so diligent and polite git them on for free with warranty seconds before a big downpour
June 2025
TY Callender very knowledgeable and helpful. Very knowledgeable and helped me work on my car for about an hour. I’ve never came across any auto parts employee that was courteous, knowledgeable, and helpful is TY! Give that man a raise
October 2024
After going to another location and they refused to change my battery that I purchased from them which had a warranty, I came here and Chloe changed it with no issues. The customer service was top tier and i highly recommend this location to anyone.
More Comments(11)
Nearest O'Reilly Auto Parts Stores
You May Also Like
- Lake Charles, Louisiana
