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“The best customer service.awards go to Ms. Yvette Blauvelt and Ms. Lynn at the Algiers branch. I have dealt with them over the last several years relative to purchasing 2 motorbikes and at least 3 cars..they are the best !!!”
“This is the best bank on the westbank on General Degaulle.The best tella i love them.
Akiem Brual,Baily Williams,Toni Jackson(And the Sect.Guard Sean Bridges THEY ARE THE BEST on the westbank!!!!”
“I have been with the Credit Union for over 30 years and had nothing but good experiences. I have had the pleasure of being helped by Ms. Tina Hicks recently .
She was so Pleasent and Went above and beyond to be of help . Could not have asked for a better person to assist me. She made the process so easy and was the Sweetest person I have dealt with in a very long time just wish more people were as good at their jobs as she is.
Thanks again Tina for being so kind and helpful,
And being great at what you do.”
“I kno the term, "When you're here, you're family," has been used to the point of disregard, but not in this case! I LOVE Fireman's Credit Union because it IS family! Everyone is greeted upon arrival, and most by name! They are ALWAYS...ALWAYS...ALWAYS kind, friendly, professional and knowledgeable. If ANY teller you get doesnt kno an answer, you better believe they will find out, & usually, right then! They are fair, honest, and LISTEN to what you have to say. I was a member of another Credit Union that had frequent issues. When they were also closed during Covid, and referring to Fireman's, AND Fireman's was FIREMAN's, I decided to switch, and have never looked back! If you're looking for a GREAT place for your financial needs...you've found it! If I had to choose a "con," it would be that they close at 4, even on Friday, are not open on Sat., and have no ATM's or access (that I'm aware of,) for use, with reimbursement of fees. That's it!”
“We reached out to GNO FCU to look into a HELOC. Stacy Barrios, in particular, was extremely helpful, efficient and easy to work with. She guided us through the process and was able to easily answer our many questions. We live in New Orleans, but we had a great experience with Stacy and the rest of the Harvey branch team. Highly recommend GNO FCU. Don't be like us -- go straight to GNO FCU and skip the online lenders and traditional banks.”
“My credit union deserves an A+++ rating. I ran into a situation with a transaction and the Branch Manager Ms. Norma at the Mid-City location went the EXTRA EXTRA mile to investigate it further. Once she investigated and realized an omission of some information was the problem she immediately contacted me and made sure my transaction was handled properly. She went the extra mile with professionalism, courtesy and respect. So appreciative of how she handled my situation and me as a longtime member of this credit union. She deserves great recognition!!!”
“My experience was great. I contacted the office and spoke to Rajan about wanting to refinance my vehicle. With help from Him I was able to set an appointment and meet with Him and April. They both helped me and were able to lower my interest rate by nearly half of what I was paying. They were very knowledgeable and showed great care with trying to give me the best possible offer. I will definitely be recommending to my close friends.”
9AM - 5PM
4041 Williams Blvd, Kenner
Credit Unions
“Love this location because it is so close to home! The staff is courteous and friendly. They always go the extra mile for me and do a great job. I feel confident banking with Jefferson Financial.”
“10/10 definitely recommend Keisha W is great. she went over all options with me regarding credit cards that help build my credit, and she walked me through the process of getting a secured credit card. She also provide me with several other helpful TIPS. Thanks Keisha :) !”
10AM - 4:30PM
8640 LA-23, Belle Chasse
Credit Unions
“I don’t normally leave reviews but I could not pass up the chance to brag on the amazing employees at Instep! Every time I go in I’m treated like a family member!”
“The customer service is the best ever . I’m out of State I spoke with Ms. Theresa on 08/09/2023 I don’t know her last name and I don’t know if that’s how she spells her first name either. When I tell you about patience and respectful, she has it all. God bless her!!”
“Benjamin Foster assisted me with an auto loan request. He was efficient, professional and fast. He did everything in a timely manner and moved expeditiously to get the job done. He truly made me feel special????Thank you Benjamin for going above and beyond to exceed customer expectations. ????”
“My first experience with a HELOC loan at a credit union and OnPath went above and beyond assisting my husband and myself with this loan. Customer service was second to none.”
“MS SORIAH & MS KAREN R THE BEST ?MS SORIAH WENT ABOVE & BEYOND THE CALL OF DUTY 2 ASSIST ME W/THE BEST OF THE BEST PROFESSIONALISM,COURTESY, RESPECT, COMFORTABILITY, & RESOLUTION 2 MY DILEMMA , THAT AT THE END , SHE MADE ME SMILE ? THIS MADE ME HAPPY 2 B A LOYAL CUST OF THIS CREDIT UNION FAMILY & SOLIDIFIED MY HEART ♥️ OF HEARTS ♥️ KNOWING THEY DONT JUST CARE ABOUT THE $$$, BUT THEY DO CARE ABOUT US ,THEIR CUSTOMERS EVEN MORE, & WHAT’S GOIN ON THATS NEGATIVELY AFFECTING OUR FINANCES . THIS JOURNEY MAKES ME CARE & APPRECIATE THEIR STAFFS EFFORTS EVEN MORE FA THEIR HARD WORK ? ? ?THANK U S♥️♥️ VERY MUCH MS SORIAH & MS KAREN FA ALL THAT YALL DO 2 HELP US , YALL VERY APPRECIATIVE CUSTOMERS ?? ?? ??& GOD BLESS ?? ✝️?”
9AM - 4:30PM
4624 W Napoleon Ave, Metairie
Credit Unions
“I have been with the CU since 1974. They have always been there for me when I needed them.Even though they have changed their names several time, they still have the best attitude and customer service.”
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“Very convenient and efficient service! Natalie and her crew are awesome! Every time I visit this branch, I am greeted with a smile and assisted promptly. I would and have highly recommend them!”