Pep Boys in Metairie, LA, offers reliable auto service and tire care. The facility is clean, and the staff are friendly and knowledgeable. Customers appreciate the helpfulness of staff members, especially the manager, who explains repairs clearly and makes clients feel valued. Many reviews highlight the welcoming atmosphere and great customer service, with staff going above and beyond to ensure a positive experience. The team handles various auto needs, including tire services, oil changes, brake repairs, battery replacements, and inspections. They also service hybrid and electric vehicles, making them a trusted local auto care center. Customers mention quick, same-day services and professional, honest diagnoses. Some reviews note differences in vehicle diagnosis compared to other shops, but overall, Pep Boys is seen as a caring and dependable place for car maintenance and repairs. With over 100 years of experience, Pep Boys remains a go-to shop for trustworthy auto services, friendly staff, and quality care.
Terrific service starting with the advisor KHA being helpful, answering questions, explaining repair details and status updates. Repair done in estimated time a plus! Shoutouts to advisors Shawn for a phone estimate, Ferrin & Jacob for their assistance with prior repairs and the great team of mechanics.
July 2026
service was awesome and super quick. Jacob was really helpful
July 2026
Ferrin and her crew were very helpful. I came in with a last minute issue and my problems were solved with no hassle.
