ZARA is a fashion retailer that offers a wide selection of trendy and affordable clothing. Customers praise the store's excellent selection of unique and well-made items, with fashionable styles available at reasonable prices. The store's customer service is generally commended, with employees described as welcoming and helpful. However, some customers have reported negative experiences with certain employees who exhibit unprofessional behavior, such as yelling at customers and engaging in inappropriate conversations. These incidents seem to be isolated, as the majority of employees are described as professional and attentive to the needs of shoppers. Overall, ZARA is a popular destination for those seeking the latest fashion trends at great prices. The store's diverse product offerings and generally positive customer service make it a go-to choice for many shoppers, despite the occasional reported issues with a small number of employees.
I don't know who Jason is but he needs to learn to answer his damn phone. You have two registers open, and when someone paid with cash she had to wait 30 minutes to get Jason on the phone to do SOMETHING with the cash transaction. Basically caused it to only have one register open while we waited for Jason.
April 2026
Your customer service is horrible. To think you allow your employees to grab people. I wish they would have put hands on me this would have ended completely different. Not to mention the cop said y’all employees do this all the time. DISGUSTING!!
November 2025
Cool clothes, great prices However the cashier Saturday night at closing looked like a hostage and acted like everyone in the line was harming her mojo . Do better guys, you’re a fashion company not DMV
