Hertz Car Rental - Monroe - Tower Drive HLE
Car Rental
Hours:
1824 Tower Drive, Monroe LA 71213
Hours
About Hertz Car Rental - Monroe - Tower Drive HLE
Hertz Car Rental on Tower Drive in Monroe is consistently praised for its exceptionally friendly, helpful, and professional staff. Reviews highlight that the team makes the renting process smooth and easy, providing excellent customer service with positive vibes. Employees are noted for being extremely nice, polite, and going out of their way to ensure customers are taken care of. They are described as upfront and honest with no hidden fees, thoroughly answering all questions in detail so renters know what to expect.
The staff is commended for their efficiency in helping customers get into a vehicle quickly, even in urgent situations. They meticulously go over every scratch and dent on the car before rental to ensure customers are not held responsible for prior damages. The vehicles provided are reported to be clean, spacious, and smooth-driving. This location receives strong loyalty, with customers stating they will only use this Hertz branch in the future and would rent from the company again. The overall experience is repeatedly called great and fantastic.
Most Recent Reviews
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August 2026
The rental process was exceptionally seamless and hassle-free. We were fortunate to have access to a high-quality vehicle during the temporary loss of our truck due to a rear-end collision. The staff provided exceptional assistance, ensuring a smooth and efficient experience. We extend our sincere gratitude for their outstanding...
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October 2025
Great business. Thanks to Steven (Stephen?) for the help and getting me into a car at the last minute. Would definitely use this business again if needed in the future
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December 2023
This review is about the Monroe Louisiana branch of Hertz. The staff is very friendly and helpful. They make sure the car is clean and go over every scratch and dent with you before renting the vehicle so that you are not held responsible for prior damages.
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