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“The service representative that I dealt with went above and beyond! Came in on his day off and assisted me because we had some issues that could not be resolved the day before with my account. He was wonderful!! He is now my go to guy for any and everything!! Michael Harris thanks so much for everything!!”
“Rosie at Boost Mobile was very helpful and nice. She knows her job and does it very well. She set up my phone in a timely manner. She showed excellent customer service skills. I highly recommend you go see her for your cell phone needs. She is at the Hwy.14 store.”
“The service at this Boost store is amazing.The guy is very patient. He taken care of all our Boost needs. I would rate this store 100 stars only if it was an option.”
“Brought my iPhone and iPad because they were not holding a charge like I thought they should. Logan looked at both and explained to me clearly that my iPhone battery was still good for probably another year or so . My iPad was old and needed a new battery. Oh and my iPad definitely needed new screen. Logan made it so that I understood everything. Fix My Phone is the place to go.”
“Wasim fixed my screen in 30 min for less than half of what other places were quoting me. He sent me home with a perfectly replaced screen and screen protector. Great value, even greater customer service!”
“My experience from start to finish was great. Welcomed me and talked me through everything. I've been to other Verizon stores. And they act like they didn't even wanted to be bothered. I would definitely recommend this store, Darren and his team was great.”
“Bri at Ryan st. Is always nice and very helpful, she helps everybody as we speak, The big lady at hwy 14 store was rude and would not help me I want be go n back there, Bri needs a Raise!!!”
“I got helped right away. He was very very helpful. I was very needy. He took care of all my problems and was not rushed to get me out of the store and pushing me he took care of everything so I would understand excellent employee.”
“Customer service was wonderful. I will definitely be going back. She was extremely nice helpful and And I’ll be telling everybody else about coming to the store thank you for having such a good customer service rep.”
“Store number 70180454Shawn helped us out with two new phones, two new cases , and on top of that when we were about to leave she ran out and gave us our free gift ! A whole speaker ! She was great , friendly , and over all a perfect visit . Thank you to Mrs. Shawn ??”
“I had a really good customer service experience with xpress .my phone charging port needed to be fixed was done the same day I will be returning to have my electronics fixed and price was very reasonable”
“There are other phone companies that can take your money ,...and that's all they can do .
At boost mobile on common you can pay your bill however if there is a problem with your service 9.9 times out of 10 the knowledgeable , kind , courteous , and caring people there can solve your problem.
Generally speaking people don't know their job anymore . That is not the case at the common street location.
We are living in a time that is making people obsolete . Thankfully there are still people who will never be obsolete .
They're right here on common street .
Highly recommend 10 ? ? ? ? ? ? ? ? ? ?”
10AM - 8PM
3505 Derek Dr, Lake Charles
Mobile Phones
“I got to say the man was dealing with the two of us. We are illiterate when it comes to technology. The guy took his time to explain things to us. We even had to call him after we got home. Twice, lol. We are very happy with our decision to make the move over to T-Mobile. Strong signals. True tests will be in the woods or on the lake in the woods. We shall see.”
“Needed help with my phone the young lady was very knowledgeable and got my ph backbone track. Great job, friendly, precious spirit, as long as she's there I'll go back for my services, and tell other's.”
“Wen t in to upgrade an older iPhone. Nate was our customer service agent. He was awesome. He got us everything we needed, taught us all about the new iPhone, and even took care of a few issues in my account.”
“Time for upgrade and an additional device. Chad Richmond made sure we had a good plan. Showed me all options with pricing. Ensured all my devices were working before I left. Chad was professional, kind and answered all my questions. All of the staff were very kind to their customers. I’m sending other family members their next week.”
“I had a wonderful experience here. I came in to activate an old device. The young lady that helped me was very knowledgeable of the products in the store. She was able to answer all of my questions and get me a device and plan that was compatible with my budget. I got a new device all I ended up paying was activation and the first bill. I suggest this location. Ask for Davia.”
“I love walking into this store because they are always smiling and they are always willing to help and they're very very informative on their product and whatever your needs are.”
10AM - 8PM
207 N Cities Service Hwy, Sulphur
Mobile Phones
“Terry & Aaron @ sulphur location on citi service they're Awesome & I recommend both of them to everybody & I'll keep doin business with both these fellas.. Couldn't ask for better customer service?”
“I want to recommend a "hidden gem" of a location for ATT customers, who are either in need of a more personal situation dealing with their services, or just flat out in a hurry and don't have the time to wait for assistance. There's a store (ATT), located in the Walmart Supercenter parking lot (North side strip mall), that has very professional and friendly service members, who are awesome at their jobs. There's never more than 1 or 2 customers inside the store at 1 time, so I have never waited to be seen, and my issues have been taken care of immediately. I go see them with any questions or concerns about my ATT services.Truly, Rob”
“Tyler helped us, even though he said he was new to the store he was able to help my elderly aunt out with a perfect deal saving her so much more money than she was with Verizon, he was very punctual and polite my aunt has been talking about this visit for a few days now and will be referring her friends and everyone else to request him hands down the best experience I’ve ever had with a phone provider!”
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“Friendly staff that provided the correct phone case for my son's phone. Part of the case did fall apart after a couple weeks though I'm not sure I can blame this store for that issue. Case still protects the phone so we're good!”