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“The service representative that I dealt with went above and beyond! Came in on his day off and assisted me because we had some issues that could not be resolved the day before with my account. He was wonderful!! He is now my go to guy for any and everything!! Michael Harris thanks so much for everything!!”
“I love this place. I escaped atnt from their big monthly bills and the lady here mss Lilian explained how wonderfully boost works. Switching was the best decision ever.”
“Logan was very straight to the point and fix the issue. I appreciate the transparency of the price/charges. My phone was ready to be picked up at estimated time. Excellent service!”
“We came into this store to get an upgrade for my husband and ran into a technical issue that the boost technical support had still failed to fix after over 48 hours. We were ready to switch to a new phone company because corporate couldn’t do anything for us for a full week! No service with a paid bill! We came in again 2 days later as a last effort to get my husbands new phone and Sanad explained everything clearly and effectively. He was also patient and very understanding. He was able to get us everything that was promised. Sanad is the only reason we are still with boost.”
“This location has phenomenal service. They truly listen and give multiple options. Darren and his team are all about catering to their customer’s needs and treat you like your family.”
“Listen, when I say I’ve brung so many phones to phone zone it’s ridiculous. Literally the only place I go. It doesn’t matter what phone, yr or model they can get it done. If they don’t have it just give them a few days and your device is brand new. Worth every penny I’ve ever spent there. Shop with them. I promise you won’t be disappointed.”
“Super fast,super friendly, and most reasonably priced place in town was in and out within 5/10 mins would definitely recommend to anybody and will be going back later on this week to get my iPad fixed as well !”
“Bri at Ryan st. Is always nice and very helpful, she helps everybody as we speak, The big lady at hwy 14 store was rude and would not help me I want be go n back there, Bri needs a Raise!!!”
“I got helped right away. He was very very helpful. I was very needy. He took care of all my problems and was not rushed to get me out of the store and pushing me he took care of everything so I would understand excellent employee.”
“I came in today for some to set up my service on my phone and my helps is ned Daesja Freeman and she was awesome , she helped me with all my needs . She needs a raise she went way beyond her duty !!!”
“Boost Mobile 4700 common Street my experience with Ms Billie Jean and Miss Jean is excellent marvelous beautiful personality they take time with their customers and they are very friendly and courteous and very professional if you need any help done or need to purchase a phone or any type of business you need to take care of with boost Mobile this is the place you need to be at and these are the people you need to come and see. God bless you miss Billie Jean and Miss Jean cuz y'all are God sent people I thank God for you all and if there were more people like you all and all the boost Mobile areas where you go to get help at this world would be a better place.”
“I switched my number from cricket to total wireless and store manager made the whole process simple and easy. I went to cricket, at&t , t-mobile and even walmart but no one has better cheap prepaid deals than total. Love their prices and the way they care about their customers.”
10AM - 5:30PM
3005 Gerstner Memorial Dr Suite B, Lake Charles
Mobile Phones
10AM - 8PM
3505 Derek Dr, Lake Charles
Mobile Phones
“I got to say the man was dealing with the two of us. We are illiterate when it comes to technology. The guy took his time to explain things to us. We even had to call him after we got home. Twice, lol. We are very happy with our decision to make the move over to T-Mobile. Strong signals. True tests will be in the woods or on the lake in the woods. We shall see.”
“Time for upgrade and an additional device. Chad Richmond made sure we had a good plan. Showed me all options with pricing. Ensured all my devices were working before I left. Chad was professional, kind and answered all my questions. All of the staff were very kind to their customers. I’m sending other family members their next week.”
“James was so helpful and amazing. My family had been experiencing extreme problems with other AT&T stores and chose to switch services but James alone is enough to come to this store and use this service. A capable, friendly, smart, and patient employee. Deserves stock in the company at this point.”
“This is the wireless accessories kiosk in the Prien Lake Mall. Highly recommended for knowledgeable and conscientious customer service!See Alam. He knows the business and really wants to help his customers.”
“Tyler helped us, even though he said he was new to the store he was able to help my elderly aunt out with a perfect deal saving her so much more money than she was with Verizon, he was very punctual and polite my aunt has been talking about this visit for a few days now and will be referring her friends and everyone else to request him hands down the best experience I’ve ever had with a phone provider!”
“Needed help with my phone the young lady was very knowledgeable and got my ph backbone track. Great job, friendly, precious spirit, as long as she's there I'll go back for my services, and tell other's.”
“Store number 70180454Shawn helped us out with two new phones, two new cases , and on top of that when we were about to leave she ran out and gave us our free gift ! A whole speaker ! She was great , friendly , and over all a perfect visit . Thank you to Mrs. Shawn ??”
“Brandon Williams sales expert was phenomenal. I truly thank him for his amazing service without him I didn't think it was possible for me to get a phone truly a great sales agent. He needs a raise.?”
10AM - 8PM
207 N Cities Service Hwy, Sulphur
Mobile Phones
“Terry & Aaron @ sulphur location on citi service they're Awesome & I recommend both of them to everybody & I'll keep doin business with both these fellas.. Couldn't ask for better customer service?”
“Wonderful service My phone was completely smashed and these wonderful people brought it back to life! Good value, friendly, reliable, fast (1working day) service! Highly recommended. Will definitely use again.”
“When I tell you the customer service was good I love my phone Verizon is one of the best service providers ever big shoutout to the lady who helped me today ????”
“I had a wonderful experience here. I came in to activate an old device. The young lady that helped me was very knowledgeable of the products in the store. She was able to answer all of my questions and get me a device and plan that was compatible with my budget. I got a new device all I ended up paying was activation and the first bill. I suggest this location. Ask for Davia.”
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“Friendly staff that provided the correct phone case for my son's phone. Part of the case did fall apart after a couple weeks though I'm not sure I can blame this store for that issue. Case still protects the phone so we're good!”