The Boost Mobile store on Common Street in Lake Charles provides excellent service and knowledgeable support. Customers report that the staff is amazing, patient, kind, courteous, caring, and conversational. They are highlighted for being able to solve problems, help with troubleshooting, set up new phones, and transfer data from old devices. The service is described as empathetic and without hidden agendas, with clear pricing that remains as quoted. The team is commended for their detailed explanations and for making customers feel welcomed, leading to strong recommendations for the location. Overall, the store is noted for its exceptional customer service and reliable assistance with phones and plans.
The two women working at this store are helpful, patient, and so so kind!! Every single time in go in there. Love doing business with them at this location!!! 10/10 recommend!
March 2026
Billie Jean help me out last minute with my phone. She worked on it and got it back up and running.
January 2026
Billie Jean is so helpful, patient, and friendly! She is so knowledgeable with technology and she always helps me every time I have an issue! I highly recommend her!
