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“I went in the store, made the transaction desired and was treated like a valued customer. The staff had to work overtime, since I was mistreated at the Cash America Pawn on Gentilly Blvd location. I was already felt distrust in the brand. I will say Crowder Blvd. location restored my ability to shop and pawn with Cash America Pawn in the future, specifically the Assistant Manager Glenn. I was able to clear up the misinformation stated to me at Gentilly Blvd. location. Also, treated with professionalism. Corporate needs a Performance Improvement Plan for Gentilly Blvd. location and if each location is franchised the owners need to do training at the Gentilly Blvd location.”
“I don't understand people's expectations. It's a pawn shop. It's used items. Either you want it or you don't ?. I've never experienced bad customer service here. However, I've witnessed impatient people/customers who clearly come with certain expectations that might not be met. If that's the case, then just go buy your items new or sell them elsewhere. It's that simple.”
Pawn Shops
Pawn Shops
Pawn Shops
Pawn Shops
“This place is GREAT! I have never been to a pawn shop and was hesitant because of some of the reviews. However my curious son wanted to go on an adventure so of course I followed. I was so pleasantly surprised. The people were so kind and we walked out with a ton of treasures. Thank you Ms Christine and Donna for helping me bond with my 17 year old. Only in NOLA ❤🫶”