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“While waiting in line, I witnessed incredible problem solving and kindness displayed by an employee, Desiree. :] Worth taking the time to leave a positive review.”
7:30AM - 4:30PM
235 Marilyn Dr, Baton Rouge
Post Offices
“There’s no extra bells and whistles at this post office, but what I admire is how the people felt like community during my visit. The staff & customers were problem solving together.”
“Y'know, I have issues with my stuff getting delivered occasionally, but I don't sweat it too much because I know the folks who work these jobs have a chaotic workload each day. And every time I go in to the office to pick up or drop off a package, the ladies there are so sweet. I know there are a lot of bad reviews but I try to put things in perspective. USPS has been a fustercluck since Dejoy took over. The folks who work there are doing the best they can with what they have available.”
8:30AM - 12PM 1 - 4:30PM
315 E Main St, Brusly
Post Offices
“Just like the forever stamp, I just found my forever post office! It was my first visit to the Brusly post office and I will always go back there. Katina treated me with such kindness, giving me the absolute best customer service I have ever received. She went out of her way to help me and I am forever thankful!Thank you so, so much Katina and thank you to the Brusly post office!”
8:30AM - 12PM 1 - 4PM
4260 Foret St, Addis
Post Offices
“The only issue I have is sometimes I get the wrong mail in my PO Box. It’s easily resolved on my end by just handing them the wrong mail to fix it but I can’t help but think this is bad for the people whose mail gets put in my box.”
“I’ve lived in several different areas and Baker usps is the best I’ve seen. The clerks are always nice when you go in and very helpful. The best mail lady ever always nice and go the extra mile. The customer service at the location is top tier!!”
8:30AM - 4:30PM
7980 Plank Rd, Baton Rouge
Post Offices
“I am very satisfied with the Customer Service this Post Office provide. It is a wonderful PO to conduct business. Although not the local PO assigned, business is great. Never lost a package that have been shipped. Never damaged a package that have been shipped. Workers are very cooperative and professional. The business relationship is good. A Post Office location I trust first.”
7:30AM - 4:30PM
4535 Bennington Ave, Baton Rouge
Post Offices
“Sharonda and Monique gave me excellent service in spite of an understaffed and funded department during the holiday rush. They were kind, informative, and patient with my lack of experience in the process. They truly set the standard for civil service.”
“Passport Renewal – What You Really Need to Know
My husband and I are preparing to hit the road again, and this time, we needed to renew our passports. Over the past few weeks, we heard all kinds of things. Some said you could walk into a Baton Rouge location and walk out with your passport the same day. Even ChatGPT pointed us toward a walk-in service. Let me tell you now, that’s not the case.
After making several calls with no clear answers, I decided to get in the car and visit a location in person. Here’s what we learned:
✅ You can get everything done in one place: pick up the application, take your photo, and have the full packet mailed to the passport processing office.
? But no matter where you go, your renewal still has to be mailed in. You will not walk out with your passport that day.
We had the pleasure of being helped by Ms. Jackie, who was kind, professional, and incredibly helpful. I had all our documents ready, but she let us know we needed new passport photos. No smiling is allowed in passport photos, by the way! She made the process smooth and sent us off with a tracking number so we could follow our application’s progress.
We left feeling like happy campers. Thanks to Ms. Jackie, what could’ve been a stressful process turned into a surprisingly pleasant one. Excellent customer service makes all the difference, and she definitely delivered.”
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“Workers at this P.O. are AWESOME!!! Especially Wanda always helpful, knowledgeable, and very kind. She is one of the main reasons I do business at this P.O. in Port Allen. Thank you guys keep up the great work!”