“The lady who help us was so kind, patient, and friendly. She put up with all the calamity me and my two sisters come up with for almost 3 hrs, trying to unlock our phones to switch to cricket. Great atmosphere there. Never have I had such a good experience at a cell phone retail store ? (especially considering the challenge we created for ourselves) and I might add the price is right ?”
“Just left the Prairieville Verizon store to get a new iPad. The general manager, Devin Stewart, is amazing. He could tell I was a little frustrated about a situation I had just left at the Gonzales Verizon location and acknowledged me.
He was helping customers, helping to guide a newer employee, who is also awesome- Jermaine, and managing phone calls as they came in.
This guy was the calmest manager. He didn’t miss a beat nor even seem stressed out.
He also helped me save a ton of money on my plan that I’ve had for over 20 years when nobody else has taken the time to look at. I hope this company treats him good & takes care of him because he’s a fantastic manager!”
“I arrived at closing time & the associate welcomed me with a smile & was happy to assist me in replacing the screen protector. The best 5 mins I ever had… LOL!?”
“I had an amazing experience at T-Mobile thanks to Amber! She was super helpful, patient, and really knew what she was talking about. Amber took her time explaining everything to me, answered all my questions, and made sure I left with exactly what I needed. Her customer service was on point.”