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“They were very polite and answered every question we had about all mattresses. I would definitely recommend you go in and check them out. The lady Miss Peggy was very helpful and would definitely go back and see her again,,”
“Mr. Reginald Lewis was my sleep expert that helped me with my choice for the mattress I needed for my comfort level. Great service Mr. Lewis provided. Thank you sir!”
“Tim, who is an employee at the mattress firm on veterans is a true professional. His mattress knowledge is absolutely outstanding and he provides excellent customer service. He actually cares about the products and even more he cares about his customers. I’ve dealt with him three times and I highly recommend that you ask for him if you go to any mattress form. Take the time and go see him and I promise you you will be impressed !”
“Went in to Mattress Firm already knowing what I wanted to buy, but just wanted to see if it was there in the store to check the firmness I desired. Greeted by Gabrielle, and showed her exactly what I was looking for. She was pleasant, willing to render her professionalism, and showed me another mattress to validate my comfort level. I asked about other mattresses, and she was able to tell me about them, and even pulled out the Sleepy, so I could check the comfort level. She had the mattress I wanted in stock, asked if I needed the box spring, and the rest is history. Took care of my sale, informed me of the delivery date, and had me to review the bill of sale to make sure everything was correct before I left. Excellent customer service!”
“This place and the service was AMAZING!We needed some foliage for a patio at our business and I went there with a general idea of what I wanted and they really helped me make that vision a reality!10/10 will be back!”
“The service was very good. They were helpful and knowledgeable and it was a fast and easy process. Looking forward to having my sofa. Super fast. Not even a week and it’s on its way.”
“I had a great experience working with Mattress Firm to help me find a mattress for my new home. Timmothy, specifically, made the process very easy and was a pleasure to work with. He encouraged me to try out several mattresses in the line that I was interested in and was very patient while I took time to lay on each one. All of my questions about each mattress were thoroughly answered and he provided me with lots of useful information about my new mattress, it’s warranty, Mattress Firm guarantees, and the process to schedule my delivery later this year.If you are in need of a new mattress, I highly recommend stopping by and asking for Timmothy!”
“Great service. I was impressed with the price for the quality of the furniture. And they have someone to deliver and set up for a reasonable fee. Very convenient. Highly recommend.”
“Was on a deep web search for nightstands that matched a dresser that had been discontinued. Came across an old ad from Scandinavia Inc to see if they still had the nightstands. Greg at Scandinavia Inc answered the call and immediately found them in their warehouse. He arranged shipment across the country at a very reasonable price. The nightstands arrived in excellent condition despite a delay due to an snow and ice storm. Highly recommend the company.”
“Unique furniture with a trendy style. A little pricey, but a great selection. The art was fun and unusual. I could spend hours taking my time and looking at every piece like it's a gallery. The location is great and easy to get to.”
“Quentin is the best. He assisted us from start to finish and always made sure that our transaction was smooth.Special thanks also to Merdis for facilitating my concern in a very timely manner.”
“It was time for a new mattress,off we went to Rooms To Go.We were greeted by Senior Sales Associate John Ghawaly.Mr.John also happened to help us the last time we were there,purchasing a sofa and dinette set.John has a huge personality,very knowledgeable about his merchandise and doesn't rush or push.My husband and I spent a good while looking and feeling for a mattress.John answered all our questions and when the mattress was chosen,John closed the sale.We left very satisfied customers,Rooms To Go definitely works for us.Thank you John Ghawaly D.W.”
“David was such a big help and very knowledgeable about each mattress. He helped us pick out the best mattress not just for my husband and me but for our child as well. He answered every question we had and took his time with us. Overall we had the best experience when it came to customer service. it was the best customer service we have had in a very long time. It was truly a pleasure working with David. If we could give him over five stars we would.”
“I went in the store to buy a bed frame and a dresser. Abby (red hair) was absolutely the best. She greeted my husband and I, as soon as we walked in with a smile on her face. She explained everything to us and answered all of our questions. She had an amazing attitude the whole time, and she was very nice to us. My experience with abby was 10/10. I loved her!!”
“This shop is just beautiful. Went on a recent trip to New Orleans then ordered a couple more goodies when I got home. They even wrote a sweet personal note for my order! I will definitely shop here again from Atlanta. Thank you!!”
“Walked in with the intention of just looking for the mattress type we need and then thinking on it. But this man Matthew put us on the comfort match machine, and got us to a mattress within 10 minutes that we decided to buy on the spot. Super smooth super easy. It’s a mattress so it’s not cheap but they got options nawmsayn”
“Everyone here goes above and beyond to help you. I’ve been a customer since 1993, and I’ve always had excellent service. Whatever it is you are looking for, the staff here will go to the depths to find it and give you the best price available!”
“Furniture shopping? Check this place out. You'll be glad you did. I am!Josue was our sales guy. He was amazing! Patient and professional. He had answers for all of our questions. He spent hours with us, helping us find the perfect sectional for our home, at a price we could afford.Their prices are lower than other, big-name furniture stores in New Orleans. Their selection was much larger as well. The same brands and models as other furniture stores, but for better prices.This is a quality furniture /appliance store with fair prices and plenty of options. It's the employees at this location, however, that sets them apart from the rest.Josue went out of his way to make our furniture purchasing experience great.”
“We recently made a purchase of an expensive leather sofa. It was a special order so it took a few months for it to arrive. When it arrived, it didn't look like it was made properly. We let them know. Being a leather sofa, the service agreement was with Natuzzi and not the store. Long story short, Hurwitz Mintz lived up to their reputation and stood by us and refunded us 100%. Their customer service team was always respectful and knew of the situation every time we called, and they never made us feel like we were "bad customers" and they always treated us with respect. We have shopped at Hurwitz Mintz on and off through the years and have always had a good experience with them. Our mattress is from there, from a purchase we made not too long ago, and other pieces of furniture throughout our home. I recommend Hurwitz Mintz for their selection of furniture and home accessories and Customer Service most of all.”
“I was met by your associate Suzanne who displayed a very high level of professionalism and courtesy. She made me felt relaxed and she patiently took the time to introduce me to all the products in the store. She was very knowledgeable not just about the flagship products but in every aspects of the business.Awesome job Suzanne and thanks ????????Leopold.”
“Our sales person Kiery was both very helpful and thoughtful in our shopping experience. We appreciated that she was readily available but also gave us our space to look without following our every step (which we’ve experienced in other stores) and were very uncomfortable with. She made our shopping experience very pleasant and gave us great info to make our decision!”
“I was very pleased with the knowledge of our salesperson as my wife and I shopped recliners at the store. He was able to relate to our needs and geared us towards a recliner that truly fit out needs. Yes, we bought it! I would definitely recommend this particular Lazy Boy store!”
“(Translated by Google) I love the customer service, the price is right, and above all I love how my chairs turned out.(Original)Me encanta el servicio al cliente, el precio es justo, y sobre todo me encanto como quedaron mis sillas.”
“As a former employee of Georgian Furnishings from 2002-2004 the Berger Family provided me an opportunity which allowed me to change career and have remained my friends for 20 years.Please consider them for all your home furnishings and design sales pros! Tell them I sent you!”
“Couldn't recommend Villa Vici enough, they have some really unique, stunning decor. My boyfriend and I ordered something from their website online to be delivered in California, turns out it was a really fragile item (no fault of Villa Vici) and had some trouble in transportation but Ian got back to us immediately kept in contact and made sure everything was worked out in the end. Customer service is really important especially when ordering sight unseen online and Ian was awesome. I would highly recommend this store and we hope to visit in person if we are ever in New Orleans because it looks beautiful. Thank you Villa Vici and Ian for the outstanding service.”
“Great furniture ideas and options.We are moving to a new office in a few weeks so I’m starting to look for new furniture. Yesterday I dropped in to see what kind of furniture options are out there today. Louisiana office products was close by.They have several types of office furniture from traditional desks to modern desks. Conference room tables , all kinds of chairs. They have the new furniture that makes working spaces more functional. Very impressive! Their team was very knowledgeable and able to suggest options that will work for our office.”
“We had a modern century wooded cigar that had some horrible cosmetic issues. Dan did an amazing job on the chair. Dan also repaired and antique bed that was my mother's. Great work lovely guy.”
“MsChena is very nice and helpful and knowledgeable. I had a layaway. She called me today to get it out because the store will be closing soon. Sorry to hear that because she’s a great salesman. I’m really gonna miss her hopefully to see her in the next or new upcoming American Freight.”
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“Aj was patient and extremely helpful. He made sure I received a mattress and additional items at the best price available. I spent more than I expected, but I felt great about it because I knew I was getting a phenomenal deal and the salesperson was pleasurable and knowledgeable. As long as Aj is there, I would definitely shop at Mattress Direct again.”