“I recently visited home with my family and my mom gave me some family heirlooms. I went to this UPS store to have the items packed and shipped to myself. Tyler helped me and I explained that these items were precious to me and his did the most AMAZING job packing these items!! I COULD NOT be happier with the service he provided!! All items arrived super snug in bubble wrap with the boxes marked “fragile”!! ☺️☺️ Thank you Tyler!! You’re the BEST!!”
“I would like to complement one of your associates at this store whose name I believe is Caleb. He saw I was having a problem downloading a PDF which I required to be laminated. He quickly found the problem, which at first sight seemed unsolvable. However, he quickly found a work around and stayed with me until the task was completed.
I cannot remember the last time I received such good service. Thank you very much.
August 2025
Adding to my previous review - I had reason to visit this store again and just like my first visit, the service and helpfulness of the associate who served me was fantastic, even though the amount of the transaction was less than a dollar!”
“I recently became a notary and had documents to ship for a company. They sent a UPS label, and honestly, the moment I saw it was UPS, I cringed a little because I had not been very impressed with some of the UPS Stores I’d dealt with in Shreveport and Bossier.
But today completely changed my perspective. For the first time, I walked into a store where the staff was incredibly organized, hardworking, professional, and genuinely helpful. It was some of the best customer service I’ve experienced in a long time.
And thank goodness, because I also own stock in UPS and had seriously started wondering if I needed to cash it out. This store absolutely renewed my faith in UPS. Great franchise owners and employees really do make all the difference!”