Russell Cellular, a Verizon Authorized Retailer located at 6730 Pines Rd in Shreveport, LA, is highly praised for its friendly and helpful staff. Customers highlight the exceptional service provided by team members, especially mentioning Tyson Payne, who is described as having a beautiful soul and an amazing smile. Paco is also recognized for his years of dedicated help with phone needs and setting up devices. The store staff, including Savanna, are seen as genuine and caring, making customers feel like family. Overall, this Verizon store is recommended for its excellent service, welcoming atmosphere, and knowledgeable team members who go above and beyond to meet customer needs.
Russell has excellent customer service. Got all three lines transferred quickly and saved me money.
December 2025
Easy and fast, definitely will go here again in the future.
December 2025
i hade kaelee for a service representative, although we had multiple hardships , she still got everything done with me even after a hour after closing she never gave up and made everything work out for me ! 100/10 if u ever need to go here ask for kaelee
