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“I have an awesome rep he made us feel so comfortable. He also helped us understand everything that was going on with the phones and gave us the greatest deal. I appreciate him very much.”
“EXCELLENT!!! Super fast and friendly. Took my phone here and by the time i walked around the mall it was ready. The gentleman was super kind and knowledgeable about my device. I totally recommend”
“Molly was an excellent retailer today, she helped my baby with a new ❤ service. She will return back to see her. Thank you very much with my baby phone Molly.”
“I was first greeted by the manager Kayla very friendly and opened to communication and attitude. Then I went into the store and Teisha was helpful and helped me with a purchase. Y'all are blessed to have people like this working for y'all. Kayla and Teisha Dynamic team!!!!!!!!!!!!!!”
“Sydney was absolutely AMAZING! She was patient, kind, and pleasant the entire time I was there. I felt as if she treated me as one of her friends and not just a customer/number. I will recommend the Pines road location to anyone that has ATT, as long as she is there! Superior customer service!!! Thank you!!”
“Brittany and Promise always take care of me when I come in this location both girls are amazing and has wonderful customer services. If you are in need of services go see them.”
“Came into metro to get help with getting t
Into phone wasn't able Mrs T and I've helped me get switched over to T-Mobile with ease it was a fast and great process for me getting new phones and tablet with home internet tha k you barksdale for your help”
“That new girl had the worst attitude with the New Orleans voice. Very disappointed to see her customer service. Came back before close and my Angel Ms.Gwen took great care of me like always. She needs some better help and pay...”
“I haven't had a phone for nearly 6 months and things just kept popping up or being too expensive. I finally decided to go to CPR and Lucas I think their name was helped me a ton. Fixed it within a few hours and even helped me above what I expected just to make sure I didn't have to go another day without a lifeline. Also it is the least expensive place I have personally found in Shreveport, Bossier and Haughton after going to, no exaggeration, 13 different places. Also, this is a bit silly to point out, but I like that the storefront signage is obvious from the street. It makes not having a GPS in shreveport less terrifying.”
“100/100 Exceptional across the board, clean, lively, organized, and majority of the time if there's something there or you have a problem with something you can get it it done right then and there. Whether its a bill or any type of service and theyre understanding and able to work well with you. Been going to them for years and they got me right everytime”
“Great staff! They always have a great attitude and go out of their way to help. Keeps me from going to the main store where the staff are a bit full of themselves.”
“I just got a bad experience I went prepaid with a iPhone 15 and can’t even link my cash app to it I’m gonna bring it back to see if they can give me a legitimate number I’m able to use other than that I’d say what the heck not bad for 50 dollars a month”
“I broke my Apple Watch on Friday and I went to T-Mobile on 2350 Airline Drive in Bossier City, I spoke with Crystal and she got right to work. She was fast and friendly and she helped me with setting up my new Apple Watch.”
“I worked with Rich at the Jewella store and left extremely happy! For three days I have been dealing with customer service and have been nothing but po’d, finally someone who actually gave a damn. Thank you Rich?❤️”
“The service is great Abraham do great job the promotion if you need a new phone he would serve you with good promotion price and it was very great experience at kings highway.”
“Came into boost mobile to buy a phone ended up getting outstanding help and customer service from Ms.Cora. Was very grateful I met her she helped me tremendously.”
“I encountered Nija at the N.Market location near Brookshires on yesterday. When I arrived she was working the store alone and there were 3 other customers before me with lengthy issues, I was just amazed at her patience and friendliness throughout every encounter. Watching her resolve everyone else’s issue made me wait patiently for my turn. I was there to get my daughter’s replacement phone setup and she took the initiative to explain my bill & how something wasn’t right with me having 4 lines, and sure enough I had been overcharged all this time due to my plans not being setup properly, never was receiving my 4 line discount! I was blown AWAY ?️KUDOS TO NIJA! We need more caring ppl like her❤️”
“Come into metro spoke to Mrs. T days ago I came back today to get phone she quoted me for a great price had to come get that deal couldn't let it pass me by she did a great job thank you Mrs. T for all you help.”
“David and CH were extremely helpful and knowledgeable. They got me in and out with no issues and even helped get phone information I had no clue on how to find. Give them a raise!!”
“Went in for an upgrade and I was helped by Krysten, she was wonderful! We had a great convo during the transaction and she was very quick and swift. Learning that she was new and as a fellow sales rep, I enjoyed watching her ask questions to make sure things were done correctly. It let me know I was in good hands and all was taken care of excellently!! All 10s for Krysten. ?”
“This Latino young man was awesome by helping setup a new phone on my account, he was very patient with me and hook me up it's nice accessories for my new phone, wanna do business with Boost mobile, come at the location for sure.”
“Great customer service…stopped by from Forney, TX and they were so helpful…thank you for helping me resolve an issue I had at another location. Made my travels much easier.”
“i hade kaelee for a service representative, although we had multiple hardships , she still got everything done with me even after a hour after closing she never gave up and made everything work out for me ! 100/10 if u ever need to go here ask for kaelee”
“Recently switched to Cricket and I went into this store to do so. Brian the store manager was a huge help and had a great attitude. Very personable and upbeat even with all the trouble we had switching my number over due to my previous carrier. We even had to call Cricket’s help line and Xfinity’s help line to get the number transferred and he was informative and funny the whole time. Thanks Brian! Loving my service and price.”
8AM - 4:30PM
5158 Interstate Dr, Shreveport
Mobile Phones
“Mid State Communications is very professional in appearance and has a good business ethic. James runs this location, and performs most of the service calls for the I20 corridor. They specialize in EF Johnson, Kenwood, Ritron, Hytera, and Icom brands. I'd recommend this family owned business anytime I require installs or radio work to be done.”
9:30AM - 7PM
1913 N Market St Suite A, Shreveport
Mobile Phones
“Darrien was absolutely wonderful to work with! He helped me order my new Galaxy 26Ultra and how to transfer my home phone number over to an older phone and save on my plan. Walked me through my set up and managed several other clients without ever losing his cool or getting frustrated while juggling multiple client issues. Definitely will recommend this location for premium customer service and support.”
“Great experience, Samuel is definitely the person to see. Was in Shreveport, La, phone messed up and I was in and out of Verizon within approximately 30 minutes with a new phone in hand. He had my phone transferring info from old phone as I was walking out the door. My mom was in the hospital and he new I was from out of town and had to get back to hospital and took care of me. I appreciate the kindness he showed to me and I appreciate his help. Will definitely go back to that store and sincerely hope he still works there.”
10AM - 7PM
3701 Greenwood Rd Ste 2, Shreveport
Mobile Phones
“Excellent experience, Great customer service.Thank-U so much for all your help.(Location on Mansfield Rd. next to Denny's)Looking forward to being a long time customer. ???!”
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“Pierre was the best guy ever..patience..explain in details..it's hard to describe how much help you are... thanks..that's why I bought 2 phones..not alone 1..because of your understanding.”