Richmond Automotive is a highly regarded automotive service center known for its exceptional customer care and efficient service. Many customers have praised the staff for their urgency and compassion, especially during emergencies. One family, stranded while traveling, experienced a tire issue and received prompt assistance, leaving them grateful for the fair pricing and top-notch work. Another customer faced a radiator problem and was impressed with the manager's politeness and willingness to stay late to help them. Their positive experiences highlight the center's dedication to making automotive repairs as stress-free as possible. While there were initial concerns about a newer staff member’s diagnosis, the owner responded positively, demonstrating commitment to customer satisfaction by addressing issues without charge, which helped restore trust in the shop. Richmond Automotive also offers bodywork services, with one customer recommending the body shop for its friendly and accommodating staff. Overall, Richmond Automotive is recommended for anyone in need of reliable automotive assistance, as they have shown a strong commitment to professionalism, fair pricing, and excellent customer service.
Great place to take your car or truck did a great job and didn’t over charge fast and reliable service and even better people
January 2022
The body shop guy Mr Hill is a great body man.. The service is good he is friendly and will work with you any way he can. So if your in need of a paint job ,estimate, or any type of cosmetic work on your car I would recommend Mr Ted Hill any day... Thank you
November 2021
These guys are amazing we were broke down in our RV coming from Texas to Florida and they went out of our way to get us back on the road!! They made us feel like family we were never worried about being ripped off. I can not say thank you enough for all they did!! Above and beyond!!!!!
