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January 2023
The service I get here is excellent when I finally get to see someone, but more times than not there is at least a half hour to one hour wait because someone called in. The Google Pay reader is broken and the manager said that they aren't getting it repaired. These guys need to do better.
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January 2023
The rep that initially worked with me was not helpful at all. Had to constantly bother another rep until he got his own customer, at which point, back to a flurry of "I don't know" and "I would have to look that up". Zero knowledge of either Verizon plans, nor phone specifics from the first rep.
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January 2023
They had one worker when I went in and they had about 4 people in there. She was working on two people at the same time. Then another worker came. They was pretty fast with everything
