Auto Parts in Auburn, ME

“Gotta give this location a 5 stars, from the woman who got the part exchanged due to manufacture warranty to the guys who gave some solid advice about fuel saving and making it about the customer. If I had a better memory I could name them those 4. One of the big reasons to shop and get quality from them.”

“To be honest, I was a little nervous when I saw the place, but man was I wrong. They did great work and were super nice. I would definitely go back there again if I have any more radiator problems.”

“My car needed service. When the check engine light came on I drove it directly to Emerson with no appointment. Although they were booked solid for two weeks they agreed to let me leave my car and they would attempt to squeeze it in. In the meantime I went to see Brian Dennis who has been our salesman for years. Told him and Vinnie the sales manager if they could find me a new lease before car was ready I would upgrade my lease NOW! Within an hour I had a quote on a brand new lease and the next morning I drove off the lot with a 2022 Buick Encore. Zero miles. Exactly what I wanted at a price I could afford.”

“I can't say enough on how great their Service Dept is. Always friendly and helpful. They diagnosed my flat tire as a bad valve stem and replaced it under warranty.”

“This guy (Don, maybe? Can't remember) helped me out several times a few years ago when my old Accord (then later, Mazda 6) needed parts in order for the good people of the twin cities to get their pizza on time. Long overdue review but I was very impressed with how accommodating and friendly he was, cannot overstate that. I'd tell him what I need, make a deal and be back on the road. Had to take the parts off the car myself a few times but that made it an adventure. Sometimes I'd find a part I never knew I needed but the prices were always lower than expected so I'd walk out with a smile, feeling accomplished. It's been a minute, but any time time I need something used, Morris is the first place I call.”

“I recently purchased my third Toyota from Emerson and each time I’m somehow treated better than the last. Tammy is exceptional at listening to her customer and goes above and beyond to make your dream come true. Mary is a real gem, and makes the financing portion comfortable and honest. The entire crew is always friendly and welcoming, I look forward to future business with the Emerson Team.”

“Napa always has the parts you need or they will get them for you. I do miss the Napa Jobber they used to give out back in the day, however times have changed. lolParts here are going to cost you more than other competitors brick and mortar stores but the quality and the parts person helping you usually makes up for it. On the other hand if you have time to forecast what you need and order the parts online your going to save yourself about 50% from what Napa is going to going to charge you for the same part. Napa has made a profit center from sourcing a part ( just like you can nowadays ) from a supplier or supply house, and marking it up 100% then selling it to you at what that call a bargain. Now if your a “ preferred customer “ or have a “dealer” or “ shop” account they will give you small price breaks so you can again mark that part up another 100% and gouge the customer that dared not know how to find the part themselves and lacked the know how to install it properly without the aid of a “mechanic” that may or may not actually be diagnosing and repairing your vehicles issue properly, or just guessing and replacing parts one at a time until they finally fix the problem all the while at your expense ( that’s what makes up the difference between parts changers and actual mechanics).With all that being said …. Napa is basically just another parts store that is selling the same stuff as every other parts store but more Bougee, with an added expense. They used to be somewhat innovative and spent time and money doing R&D ( research and development) of commonly failed parts, develop workarounds and then bring them to market as a proprietary item but as of late that has fizzled much like the Napa Jobber had. If you have to time and patience to stroke a few keys and look at a screen ( just like the parts person behind the counter is doing while your talking to him or her) then you too can find the same part for quite a bit less. Yes, you would have to be somewhat knowledgeable of the parts and repair game to know who’s who and what’s what as far as quality and longevity for parts but anyone with a mechanical aptitude of a couple years can out perform and come in much lower on the bottom line of your profit and loss spreadsheet at the end of the day when all is said and done. I give Napa 4 stars for their “know how” and there stores availability of parts , The free delivery of parts to shops that install their parts.They could have earned five stars if Napa gave back in the form of customer appreciation or showed more support for the community like hosting car washes for local school sport teams or civic organizations or collected toys for tots or really anything that shows they wanted to be a part of the community that provided for them. ( other than the few N95 masks they donated during the pandemic /// I personally donated almost 1000 N95 masks myself to local health care workers in my community during the pandemic and I don’t own a multi million dollar company/// and a very large amount of sterile gloves which I was impressed with //// correct me if I’m wrong and they already do more than that, please)”

“Fairly easy to get to on Rodman Road in Auburn, plenty of parking.They have a nice assortment of parts and supplies on display, but their main service is what they stock behind the counter. Ask for Ryan, he is one of those "super duper service technicians", and he can find you what ever you need. Don't know how he does it, but he just has a "parts whisperer" thing going on and he will find you what you need.The prices are very reasonable and they routinely beat the online pricing. They have a lot in stock and I've only had to wait for one or two truck parts to be ordered over the years, and even then the parts were there in a day, but for the most part they will have what you need in stock.All of the guys on the counter have been very helpful. If you don't know exactly what you need, they will walk you through the schematics and diagrams to find the part you need. They are very patient and I've never felt rushed.All around you won't find a better place for truck parts.”

“Aligance Trucks parts employees have been very knowledgeable and have always found the correct parts and will supply parts diagrams to make sure you’re getting the correct part. They do stock a lot of parts you know what they do not stock they can usually source within a day or two. If you’re not in a hurry and can order the parts via the Internet, you can do yourself a favor and save some money but the availability of being able to return a part quickly if it is wrong or effective, makes up for the difference in price of just going to the store and having one of their knowledgeable salespeople help you.I truly am thankful for their stores and their employees, and I have not had a bad experience at any of their stores in Maine or New Hampshire. They could have wasn’t five stars if I had seen more giveback to the community via sponsorships, community food drives or sponsored school or civic group car washes or a yearly customer appreciation day.I really think customer appreciation and giving back locally is every medium and large business best way to say thank you for keeping them in business year after year.”

“Countryside Auto Body did a fantastic job on my 12+ year old car. The driver side rocker panel was rusted through. Which would have failed state inspection. They replaced it in 4 days and did a great job of it. They also fixed the passenger side panel and did the state inspection too (extra bonus). Obviously, people know about the shop too and the quality work they do as I had quite a wait to get my car in for the repairs, and the parking lot is crowded with vehicles (finished and waiting). They know their business and do an outstanding job. I couldn't be more impressed.”

“Great selection and wonderful customer service! The entrance is on the left side of the Nissan dealership when looking at it from the front. I highly recommend this shop.”

“Bob is fantastic - a good, honest guy and a pleasure to work with. Berube's did my inspection after someone else quoted me an obscene amount for repairs I didn't need. Definitely recommend!”

“Shout out to James! Appreciate the assistance! . He helped me with finding the right wiper blades (very important with an upcoming storm tomorrow) and then installed them for me. Probably no big deal to him but I really appreciated it! Very nice young man. Thank you!”

“The guys at Randy's are so friendly and helpful and knowledgeable and if they don't have the part they're only too happy to refer you to someone who does have the part. Today they save me a bunch of money and also located the third part that I was looking for and not only that but wrote down the name of the company and their phone number so that I could drive there and save a bunch of shipping costs. ???”

“The owner had met me through another entity or business and he was extremely knowledgeable about the area, products and services that they can provide and honest about those they don't but they quickly referred me to someone who could. The company has done a great job of keeping in touch with their customers and extending discounts and offers available if you sign up.”

“Wonderful customer service experience! Just registered my 2020 Durango today and was pleasantly surprised with the hidden added note. Alan went above and beyond and added a little humor to his message. (Blurred for the Karen’s.) but he was wonderful to work with and so was everyone else! 10/10 Recommend!! ⭐️⭐️⭐️⭐️⭐️”

“I had to have corrosion repair on my 2018 Jeep. I brought it to Lee Collision in Westbrook and they did an outstanding job! Pam helped me navigate the Chrysler Care process. Honestly I would have given up and traded my vehicle if I didn't have Pam to help.The quality of the repair is also great! They had my vehicle done in less time then estimated and my Jeep Wranglers repairs are flawless.Thank you to Pam and the whole team at the Collision Center!Sincerely,Judy EdwardsServices: Painting”

“Last week, I needed a battery STAT. I had an appointment at 4pm so I stopped by about 20 minutes prior since it was very close to where my appointment was. I wanted to at least get my battery tested so that, assuming that was the issue, I would come back after my appointment and get it installed. Chris was working that day and not only did he test it quickly but he was able to get it installed within 15 minutes so that I could make it to my appointment with 5 minutes to spare. And he was very friendly and answered all my questions confidently. Outstanding service. Thank you, Chris!”

“My wife recently had her car wrecked while parked in a parking lot. Unexpectedly we found ourselves looking to get her a new car. I will be the first to admit we were both very apprehensive when it comes to speaking to car dealerships. Our concerns however proved to be unfounded, as our experience at Evergreen Subaru was delightful. We did not like the first car we looked at but our salesman JD, "a delightful young Englishman" Answered our questions in a respectful no nonsense manner and helped us find a great Subaru Outback that met our needs. The dealership was more then understanding about our apprehensions and went out of their way to be sure we where happy and satisfied with our purchase. I would strongly recommend anyone looking for a good car speak to JD down at Evergreen Subaru.”

“I purchased a certified preowned 2021 RAV4 and it was delivered just like it rolled off of the showroom floor. The buying experience was refreshingly straight forward and honest.”

“Augusta did away with there's so I had to go here and I love in GardnierQuick fast to the point in and out in less than 45 mins place to go for tired and fast prompt friendly service.”